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Q235700: ActiveX Property Pages May Appear Erased and Hang Program

Article: Q235700
Product(s): Microsoft Windows NT
Version(s): winnt:4.0,4.0 SP3,4.0 SP4,4.0 SP5
Operating System(s): 
Keyword(s): kbActiveX kbATL kbContainer kbCtrl kbCtrlCreate kbMFC kbWinNT4sp6fix
Last Modified: 20-MAY-2002

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The information in this article applies to:

- Microsoft Windows NT Server version 4.0, Terminal Server Edition 
- Microsoft Windows NT Workstation versions 4.0, 4.0 SP3, 4.0 SP4, 4.0 SP5 
- Microsoft Windows NT Server versions 4.0, 4.0 SP3, 4.0 SP4, 4.0 SP5 
- Microsoft Windows NT Server, Enterprise Edition versions 4.0, 4.0 SP4, 4.0 SP5 
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SYMPTOMS
========

When the OLE property page of an ActiveX control is activated, it may appear
unpopulated by its controls. The only things visible are the tabs at the top and
the standard command buttons (for example, OK, Cancel, Help, and so on).
Clicking the empty tabs on the Properties page or clicking one of the command
buttons may cause an access violation.

CAUSE
=====

This problem is caused by a bug in Oleaut32.dll.


RESOLUTION
==========

Windows NT Server or Workstation 4.0
------------------------------------

To resolve this problem, obtain the latest service pack for Windows NT 4.0 or the
individual software update. For information on obtaining the latest service
pack, please go to:

- http://www.microsoft.com/Windows/ServicePacks/

-or-

- Q152734 How to Obtain the Latest Windows NT 4.0 Service Pack

For information on obtaining the individual software update, contact Microsoft
Product Support Services. For a complete list of Microsoft Product Support
Services phone numbers and information on support costs, please go to the
following address on the World Wide Web:

  http://support.microsoft.com/default.aspx?scid=fh;EN-US;CNTACTMS


Windows NT Server 4.0, Terminal Server Edition
----------------------------------------------

To resolve this problem, obtain the latest service pack for Windows NT Server
4.0, Terminal Server Edition. For additional information, please see the
following article in the Microsoft Knowledge Base:

  Q152734 How to Obtain the Latest Windows NT 4.0 Service Pack


STATUS
======

Microsoft has confirmed this to be a problem in Windows NT 4.0 and Windows NT
Server 4.0, Terminal Server Edition.

This problem was first corrected in Windows NT Server 4.0 Service Pack 6 and
Windows NT Server 4.0, Terminal Server Edition Service Pack 6.

MORE INFORMATION
================

If a Microsoft Foundation Class control container is used, the following error
message may be displayed:

  Failed to connect. Link may be broken

The underlying call to OleCreatePropertyFrame returns 0x80004005 (E_FAIL,
unspecified error). This is called in _AfxOleCreatePropertyFrame. When the error
occurs, a COleException object is thrown and the message is displayed using the
AFX_IDP_FAILED_TO_CONNECT string ID.

Additional query words:

======================================================================
Keywords          : kbActiveX kbATL kbContainer kbCtrl kbCtrlCreate kbMFC kbWinNT4sp6fix 
Technology        : kbWinNTsearch kbWinNTWsearch kbWinNTW400 kbWinNTW400search kbWinNT400search kbWinNTW400sp5 kbWinNTW400sp4 kbWinNTW400sp3 kbWinNTSsearch kbWinNTSEntSearch kbWinNTSEnt400sp5 kbWinNTSEnt400sp4 kbWinNTSEnt400 kbWinNTS400sp5 kbWinNTS400sp4 kbWinNTS400sp3 kbWinNTS400search kbWinNTS400 kbNTTermServ400 kbNTTermServSearch
Version           : winnt:4.0,4.0 SP3,4.0 SP4,4.0 SP5
Hardware          : ALPHA x86
Issue type        : kbbug
Solution Type     : kbfix

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