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Q234395: XADM: Folder with Slash Mark (/) Cannot Be Seen By IMAP4 Clients

Article: Q234395
Product(s): Microsoft Exchange
Version(s): winnt:5.5
Operating System(s): 
Keyword(s): exc55
Last Modified: 06-FEB-2000

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The information in this article applies to:

- Microsoft Exchange Server, version 5.5 
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SYMPTOMS
========

When you use an IMAP4 e-mail client, not all of the public folders are displayed
in the list of public folders.

CAUSE
=====

The public folders that aren't visible contain a slash mark (/) in the public
folder name. The slash mark is designed as hierarchy delimiter in IMAP and is
used to delimit levels of hierarchy in a mailbox name.

RESOLUTION
==========

Change the folder name to eliminate the slash mark. The following characters are
valid in public folder names:

  Tilde ~
  Exclamation point !
  At sign @
  Number sign #
  Dollar sign $
  Percent %
  Caret ^
  Ampersand &
  Asterisk *
  Parentheses ()
  Braces {}
  Brackets []
  Apostrophe '
  Underscore _
  Hyphen -
  Equal sign =
  Plus sign +
  Vertical bar |

MORE INFORMATION
================

Steps to Reproduce the Behavior
-------------------------------

1. Create a public folder whose name contains the slash mark.

2. Use an IMAP client or telnet command to download the folder list.

3. Log on to a MAPI e-mail client and view the folder list.

Additional query words:

======================================================================
Keywords          : exc55 
Component         : OE
Technology        : kbExchangeSearch kbExchange550 kbZNotKeyword2
Version           : winnt:5.5
Issue type        : kbprb
Solution Type     : kbnofix

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