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Q234350: XFOR: Cannot Send Message with Brackets in Subject to cc:Mail

Article: Q234350
Product(s): Microsoft Exchange
Version(s): winnt:5.5
Operating System(s): 
Keyword(s): exc55 EXC55SP3Fix
Last Modified: 30-SEP-1999

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The information in this article applies to:

- Microsoft Exchange Server, version 5.5 
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SYMPTOMS
========

When you send a message with square brackets ([ and ]) in the Subject field
through the Microsoft Exchange Connector for Lotus cc:Mail, the message may not
be delivered. The message remains in the outbound message queue, which prevents
any other messages from being sent through the Connector for cc:Mail.

This problem only occurs when the Subject field contains both brackets; the
problem does not occur if the Subject field contains one bracket, but not the
other.

CAUSE
=====

This problem occurs when Import.exe version 8.3 is running on the Exchange
Server computer. Import.exe version 8.3 does not support brackets in the Subject
field.

RESOLUTION
==========

To resolve this problem, obtain the latest service pack for Exchange Server
version 5.5. For additional information, please see the following article in the
Microsoft Knowledge Base:

  Q191014 XGEN: How to Obtain the Latest Exchange Server 5.5 Service Pack

The English version of this fix should have the following file attributes or
later:

Component: Connector for cc:Mail

+------------------------+
| File name | Version    | 
+------------------------+
| Ccmc.exe  | 5.5.2611.0 | 
+------------------------+



STATUS
======

Microsoft has confirmed this to be a problem in Microsoft Exchange Server
version 5.5. This problem was first corrected in Exchange Server 5.5 Service
Pack 3.

Additional query words: ccmc stuck stop

======================================================================
Keywords          : exc55 EXC55SP3Fix 
Technology        : kbExchangeSearch kbExchange550 kbZNotKeyword2
Version           : winnt:5.5
Issue type        : kbbug
Solution Type     : kbfix

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