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Q234291: XFOR: Canceling Notes/SNADS/PROFS/GW Setup Breaks Connector

Article: Q234291
Product(s): Microsoft Exchange
Version(s): winnt:5.5
Operating System(s): 
Keyword(s): exc55
Last Modified: 05-JUN-1999

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The information in this article applies to:

- Microsoft Exchange Server, version 5.5 
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SYMPTOMS
========

If you cancel the Setup program for the Microsoft Exchange Connector for
GroupWise, Lotus Notes, SNADS, or PROFS before it has completed the
installation, the only option is to uninstall the connector before reinstalling
it again.

CAUSE
=====

The Setup program may fail to overwrite a locked file or encounter other
problems during Setup. In most cases, the Setup program will already have copied
all the files over to the Exchconn directory before Setup is cancelled.

WORKAROUND
==========

Run the Setup program again and uninstall the connector. Then run the Setup
program to reinstall the connector.

STATUS
======

Microsoft has confirmed this to be a problem in Microsoft Exchange Server
version 5.5.

MORE INFORMATION
================

If the Setup program does encounter a locked file problem, please refer to the
following article in the Microsoft Knowledge Base:

  Q234293 Setup Problems Encountered while Upgrading/Reinstalling
  GW/Notes/SNADS/PROFS Connectors

Additional query words:

======================================================================
Keywords          : exc55 
Technology        : kbExchangeSearch kbExchange550 kbZNotKeyword2
Version           : winnt:5.5
Issue type        : kbprb

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