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Q234241: XCLN: Reply To Address Differs from From in Outlook/OE

Article: Q234241
Product(s): Microsoft Exchange
Version(s): ; WINDOWS:4.0,5
Operating System(s): 
Keyword(s): 
Last Modified: 22-JUN-2001

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The information in this article applies to:

- Microsoft Outlook 97 
- Microsoft Outlook 98 
- Microsoft Outlook Express versions 4.0, 5 for Windows 95 
- Microsoft Outlook Express versions 4.0, 5 for Windows NT 4.0 
- Microsoft Outlook 2000 
- Microsoft Exchange Server, version 5.5 
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SYMPTOMS
========

Microsoft Outlook versions 8.0, 8.01, 8.02, 8.03, 8.04, and 8.5, and Microsoft
Outlook Express (OE) versions 4.0 and 5 do not notify you when the Reply To
address is different than the From address. When you reply to a message, it is
directed to a different address than you expect when the Reply To field is used
to direct the replies elsewhere.

CAUSE
=====

If a Display Name has been defined, Outlook and OE neatly parse the address and
only show the Display Name. However, double-clicking on the Display Name reveals
the unexpected SMTP address defined in the original sender's message as the
Reply To address. When the message first arrives in an Inbox, the From header
may look like:

  GoodUser [user@microsoft.com]

When you reply to the message, the To field will be parsed to just:

  GoodUser

By default, the original header information is copied into the message body which
includes the original From address:

  GoodUser [user@microsoft.com]

However, double-clicking on the To field may reveal that the Reply To address is
different from what was expected:

  BadUser@widget.microsoft.com

MORE INFORMATION
================

This behavior is by design.


Additional query words: 8.0 8.01 8.02 8.03 8.04 8.5 9.0

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Keywords          :  
Technology        : kbOutlookSearch kbOutlook2000Search kbOutlookExpressSearch kbOutlook97Search kbOutlook98Search kbZNotKeyword3 kbOutlookExpressNT400Search kbOutlookExpress95Search kbOutlookExpress500Win95 kbOutlookExpress400Win95 kbOutlookExpress500NT400 kbOutlookExpress400NT400
Version           : :; WINDOWS:4.0,5
Issue type        : kbprb

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