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Q234033: XCLN: Exchange 5.5 Upgrade CD Installation Problems

Article: Q234033
Product(s): Microsoft Exchange
Version(s): winnt:5.0,5.5
Operating System(s): 
Keyword(s): exc5 exc55
Last Modified: 03-MAR-2000

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The information in this article applies to:

- Microsoft Exchange Server, versions 5.0, 5.5 
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SYMPTOMS
========

Microsoft Exchange Server Outlook Web Access (OWA) may be installed on a
stand-alone Microsoft Internet Information Server computer, separate from
Exchange Server. This is usually done to provide more performance for the OWA
server. However, when you use the Exchange Server 5.5 Upgrade CD to install OWA
on a new IIS server, Setup fails.

CAUSE
=====

The Exchange Server 5.5 Upgrade CD will only upgrade components that are already
in place. Since no prior Exchange Server components exist on a new IIS server,
Setup has nothing to upgrade.

RESOLUTION
==========

You might resolve this issue by doing one of the following:

- Run the Exchange Server 5.5 Upgrade CD on a stand-alone IIS computer with the
  Exchange Server 5.0 Active Server Page components already installed.


- Install the Exchange Server 5.0 ASP components on a stand-alone IIS 3.0
  computer, then run the Exchange Server 5.5 Upgrade CD.


- Run the Exchange Server 5.5 Upgrade CD on an Exchange Server 5.0 computer
  that is already running the Exchange Server 5.0 ASP components.


MORE INFORMATION
================

For additional information, please see the following article in the Microsoft
Knowledge Base:

  Q180403 XADM: Error Message Trying to Install Exchange 5.5 Upgrade Only

Additional query words:

======================================================================
Keywords          : exc5 exc55 
Technology        : kbExchangeSearch kbExchange500 kbExchange550 kbZNotKeyword2
Version           : winnt:5.0,5.5
Issue type        : kbhowto

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