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Q233988: WD97: Word Hangs with DocProperty "Characters" Field in Header

Article: Q233988
Product(s): Word 97 for Windows
Version(s): WINDOWS:97
Operating System(s): 
Keyword(s): kbdta word8 word97
Last Modified: 14-NOV-2000

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The information in this article applies to:

- Microsoft Word 97 for Windows 
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SYMPTOMS
========

When you insert a DocProperty "Characters" field into the header or footer of a
document, Microsoft Word may stop responding, or you may notice the CPU usage is
at or near 100 percent.

NOTE: Inserting a DocProperty "Characters" field into the body of a document does
not cause Word to stop responding.


WORKAROUND
==========

To work around this problem, use a NumChars field to insert the number of
characters contained within the document into a header or footer.

For more information about the NumChars field, click the Office Assistant, type
"NumChars field" (without the quotation marks), click Search, and then click to
view "Field codes: NumChars field."

NOTE: If the Assistant is hidden, click the Office Assistant button on the
Standard toolbar. If Microsoft Help is not installed on your computer, click the
article number below to view the article in the Microsoft Knowledge Base:

  Q120802 Office: How to Add/Remove a Single Office Program or Component

STATUS
======

Microsoft has confirmed this to be a problem in the Microsoft products that are
listed at the beginning of this article.

Additional query words: ipf

======================================================================
Keywords          : kbdta word8 word97 
Technology        : kbWordSearch kbWord97 kbWord97Search kbZNotKeyword2
Version           : WINDOWS:97
Issue type        : kbbug
Solution Type     : kbnofix

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