KnowledgeBase Archive

An Archive of Early Microsoft KnowledgeBase Articles

View on GitHub

Q233219: XFOR: Self-Registration of Inetcomm.dll Fails

Article: Q233219
Product(s): Microsoft Exchange
Version(s): winnt:5.5
Operating System(s): 
Keyword(s): exc55
Last Modified: 29-MAY-1999

-------------------------------------------------------------------------------
The information in this article applies to:

- Microsoft Exchange Server, version 5.5 
-------------------------------------------------------------------------------

SYMPTOMS
========

When you attempt to install the Internet Mail Service on an Exchange Server
computer, the following error message may be displayed:

  Self registration of the DLL c:\winnt\system32\inetcomm.dll failed.

WORKAROUND
==========

To work around this problem:

1. Manually register the Inetcomm.dll file located on your hard disk. To do so,
  click Start, click Run, type "regsvr32 c:\winnt\system32\inetcomm.dll"
  (without the quotation marks), and then press ENTER.

2. Restart the computer, and then attempt to install the Internet Mail Service
  again.

If the problem still occurs, you may need to replace the Inetcomm.dll file on
your hard disk with the version of the file on the Exchange Server 5.5 CD-ROM.
To do so:

1. Rename the Inetcomm.dll file in the Winnt\System32 folder on your hard disk
  to Inetcomm.old.

2. Copy the Inetcomm.dll file from the Exchange Server 5.5 CD-ROM to the
  Winnt\System32 folder on your hard disk.

3. Manually register the Inetcomm.dll file as described above, restart the
  computer, and then attempt to install the Internet Mail Service again.

MORE INFORMATION
================

For information about a similar problem that causes this same error message to
be displayed, please see the following article in the Microsoft Knowledge Base:

  Q194820 XADM: Cannot Install 5.5 After Internet Explorer 4.01 SP1

Additional query words: ims internet mail connector imc

======================================================================
Keywords          : exc55 
Technology        : kbExchangeSearch kbExchange550 kbZNotKeyword2
Version           : winnt:5.5
Issue type        : kbprb

=============================================================================

THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY.