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Q232384: XFOR: Store Does Not Recognize Double Angle Brackets Correctly

Article: Q232384
Product(s): Microsoft Exchange
Version(s): winnt:5.5
Operating System(s): 
Keyword(s): exc55 EXC55SP3Fix
Last Modified: 30-SEP-1999

-------------------------------------------------------------------------------
The information in this article applies to:

- Microsoft Exchange Server, version 5.5 
-------------------------------------------------------------------------------

SYMPTOMS
========

When you send a text/enriched message (a message that has a content type of
text/enriched) through an Exchange Server computer, the information store uses
an incorrect tag in the RTF header. This may cause your e-mail client to
recognize angle brackets (<>) as HTML tags. If the message contains angle
brackets, it may not be displayed correctly in the e-mail client.

For instance, text/enriched mail whose body is "This is <<test>", is
delivered. Outlook 98 mail viewer shows only "This is ".

CAUSE
=====

More specifically, the header includes the \fromhtml1 tag, which apparently
tells the e-mail client that the message is formatted in HTML (rather than plain
text).

RESOLUTION
==========

To resolve this problem, obtain the latest service pack for Exchange Server
version 5.5. For additional information, please see the following article in the
Microsoft Knowledge Base:

  Q191014 XGEN: How to Obtain the Latest Exchange Server 5.5 Service Pack

The English version of this fix should have the following file attributes or
later:

Component: Information Store

+-------------------------+
| File name  | Version    | 
+-------------------------+
| Gapi32.dll | 5.5.2620.0 | 
+-------------------------+
| Mdbmsg.dll | 5.5.2620.0 | 
+-------------------------+
| Netif.dll  | 5.5.2620.0 | 
+-------------------------+
| Store.exe  | 5.5.2620.0 | 
+-------------------------+

Component: Directory

+--------------------------+
| File name   | Version    | 
+--------------------------+
| Dsamain.exe | 5.5.2600.0 | 
+--------------------------+


STATUS
======

Microsoft has confirmed this to be a problem in Microsoft Exchange Server
version 5.5. This problem was first corrected in Exchange Server 5.5 Service
Pack 3.

Additional query words: SMTP

======================================================================
Keywords          : exc55 EXC55SP3Fix 
Technology        : kbExchangeSearch kbExchange550 kbZNotKeyword2
Version           : winnt:5.5
Issue type        : kbbug
Solution Type     : kbfix

=============================================================================

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