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Q231826: Turning Off MSN Removes MSN User Settings

Article: Q231826
Product(s): The Microsoft Network
Version(s): 5.0,5.1,5.2,5.3
Operating System(s): 
Keyword(s): win98se
Last Modified: 15-JUN-2001

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The information in this article applies to:

- The Microsoft Network versions 5.0, 5.1, 5.2, 5.3 
- the operating system: Microsoft Windows 98 Second Edition 
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SYMPTOMS
========

When you run the MSN Connection Settings Wizard, you may be prompted to enter
your user settings, even though you have entered them before.

CAUSE
=====

This issue can occur if you click Turn MSN Off on the MSN Quick View menu, to
disable MSN, The Microsoft Network, version 5.x.

MORE INFORMATION
================

When you turn off MSN, you delete the MSN settings for your modem, user name,
password, and MSN access phone numbers.

Additional query words: kbimu

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Keywords          : win98se 
Technology        : kbOSWin98SE kbOSWinSearch kbMSNSearch kbMSN520 kbMSN530 kbMSN510 kbMSN500
Version           : :5.0,5.1,5.2,5.3
Issue type        : kbhowto

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