Q231821: SMS: Getdisk and 95Getdsk Display Messages When Verbose Mode Off
Article: Q231821
Product(s): Microsoft Systems Management Server
Version(s): winnt:1.2
Operating System(s):
Keyword(s): kbsms120 kbsms120bug kbInventory
Last Modified: 06-AUG-2002
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The information in this article applies to:
- Microsoft Systems Management Server version 1.2
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SYMPTOMS
========
Getdisk and 95Getdsk may display messages even when verbose mode is off. The
messages displayed include:
Child Exe Path = C:\MS\SMS\BIN\
Failed to obtain drive information for x:\
Where drive x is a CD-ROM drive.
These messages occur when the original hotfix described in the following article
in the Microsoft Knowledge Base is installed:
Q193031 SMS: INVDOS Reports 2 GB Space on FAT32 Drives Larger Than 2 GB
The article has since been updated to reflect the new hotfix.
RESOLUTION
==========
A supported fix is now available from Microsoft, but it is only intended to
correct the problem that is described in this article. Only apply it to systems
that are experiencing this specific problem. This fix may receive additional
testing. Therefore, if you are not severely affected by this problem, Microsoft
recommends that you wait for the next Systems Management Server service pack
that contains this fix.
To resolve this problem immediately, contact Microsoft Product Support Services
to obtain the fix. For a complete list of Microsoft Product Support Services
phone numbers and information about support costs, visit the following Microsoft
Web site:
http://support.microsoft.com/default.aspx?scid=fh;EN-US;CNTACTMS
NOTE: In special cases, charges that are ordinarily incurred for support calls
may be canceled if a Microsoft Support Professional determines that a specific
update will resolve your problem. The usual support costs will apply to
additional support questions and issues that do not qualify for the specific
update in question.
The English version of this fix should have the following file attributes or
later:
Date Time Size File name Platform
-------------------------------------------------------------
5/11/99 9:04am 118,960 95Getdsk.exe x86
5/11/99 9:05am 80,652 Invdos.exe x86
5/11/99 9:06am 58,068 Getdisk.exe x86
NOTE: Due to file dependencies, the most recent hotfix or feature that contains
the above files may also contain additional files.
STATUS
======
Microsoft has confirmed this to be a problem in Systems Management Server
version 1.2.
MORE INFORMATION
================
This hotfix corrects behavior that was introduced by installing the original
hotfix described in the following article in the Microsoft Knowledge Base:
Q193031 SMS: INVDOS Reports 2 GB Space on FAT32 Drives Larger Than 2 GB
The article has since been updated to reflect the new hotfix.
To install the fix, perform the following steps on the site server:
1. Replace the Getdisk.exe, 95Getdsk.exe, and Invdos.exe files in the
<SMS_root>\Site.srv\Maincfg.box\Client.src\X86.bin directory with the
versions obtained from the hotfix.
2. Update the System.map file to ensure that the 95Getdsk.exe file is copied to
your clients. Note that this should be done after the updated files have been
copied to the Systems Management Server site server.
WARNING: This method involves making changes to the System.map file. Editing
the System.map file incorrectly can damage your site installation, and should
only be done according to this specific procedure or at the direction of
Systems Management Server Support.
To update the System.map file, perform the following steps:
a. Use a text editor such as Notepad to open the System.map file and search
for Getdisk.exe.
b. Do a copy and a paste of the complete Getdisk.exe section. This should
produce two identical Getdisk.exe sections.
c. Replace all references to GETDISK with 95GETDSK for the second section of
Getdisk.exe. Also, change the size to 118960.
d. Save the file and close the text editor. When you are done, the System.map
entry should look like the following:
"GETDISK.EXE", SIZE(1, 16548, 16548), "GETDISK.EXE",
"GETDISK.EX_", REMOTE=YES, COPYLISTS("WIN95:STANDARD" = "SMS",
"WIN16:STANDARD" = "SMS", "DOS:STANDARD" = "SMS"), COMPRESS=NO,
FLAGS = 5
"95GETDSK.EXE", SIZE(1, 118960, 118960), "95GETDSK.EXE",
"95GETDSK.EX_", REMOTE=YES, COPYLISTS("WIN95:STANDARD" = "SMS",
"WIN16:STANDARD" = "SMS", "DOS:STANDARD" = "SMS"), COMPRESS=NO,
FLAGS = 5
3. The files will be replicated at the next Maintenance Manager work cycle to
all Systems Management Server logon servers to the SMS\Logon.srv\X86.bin
directory. When that occurs, you can update the clients.
To update the clients, either manually run Upgrade.bat on each client or
follow the instructions in the following article in the Microsoft Knowledge
Base:
Q166771 SMS: How to Force Site-Wide Client Updates
Additional query words: prodsms
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Keywords : kbsms120 kbsms120bug kbInventory
Technology : kbSMSSearch kbSMS120
Version : winnt:1.2
Issue type : kbbug
Solution Type : kbfix
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