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Q231743: WD97: Dot Leaders Do Not Print Correctly

Article: Q231743
Product(s): Word 97 for Windows
Version(s): 97
Operating System(s): 
Keyword(s): kbdta wd2000
Last Modified: 14-NOV-2000

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The information in this article applies to:

- Microsoft Word for Windows 95 
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SYMPTOMS
========

In Microsoft Word 97, when you print a document with a table of contents, or
with several lines containing dot leaders with right-aligned tabs, the dot
leaders may not line up correctly, or the dot leaders may print over text in the
document.

CAUSE
=====

This behavior can occur because of an issue with the printer driver.

This behavior can occur if all of the following conditions are true:

- The dot leader lines are formatted in 11 point Arial font.

- You are using a Microsoft Windows NT 4.0 Workstation-based computer.

- Microsoft Windows NT Service Pack 3 is installed on the computer.

- The document is printed to a Hewlett Packard (HP) LaserJet 4si or 5si
  printer.

WORKAROUND
==========

To work around this issue, install Windows NT 4.0 Service Pack 4, or contact
Hewlett Packard to obtain an appropriate printer driver for the LaserJet 4si or
5si printer.

For information about how to contact Hewlett Packard, click the appropriate
article number below to view the article in the Microsoft Knowledge Base:

  Q65416 Hardware and Software Third-Party Vendor Contact List, A-K

  Q60781 Hardware and Software Third-Party Vendor Contact List, L-P

  Q60782 Hardware and Software Third-Party Vendor Contact List, Q-Z

For more information about obtaining the latest service pack, go to the following
Microsoft Web site:

  http://www.microsoft.com/windows/default.asp

MORE INFORMATION
================

The third-party products discussed in this article are manufactured by vendors
independent of Microsoft; we make no warranty, implied or otherwise, regarding
these products' performance or reliability.

The third-party contact information included in this article is provided to help
you find the technical support you need. This contact information is subject to
change without notice. Microsoft in no way guarantees the accuracy of this
third-party contact information.


Additional query words:

======================================================================
Keywords          : kbdta wd2000 
Technology        : kbWordSearch kbWord700Search
Version           : :97
Issue type        : kbprb

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