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Q231711: Access Violation in Explorer During Session Logon

Article: Q231711
Product(s): Microsoft Windows NT
Version(s): winnt:4.0
Operating System(s): 
Keyword(s): kbenv
Last Modified: 11-DEC-2001

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The information in this article applies to:

- Microsoft Windows NT Server version 4.0, Terminal Server Edition 
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SYMPTOMS
========

After you type your logon credentials, and then click OK, you may receive a
memory reference or access violation error message or the computer may stop
responding (hang).

CAUSE
=====

This issue can occur if the permissions for the %SystemRoot%\Profiles profile is
not set to the default value.

RESOLUTION
==========

To resolve this issue, ensure the permissions of the %SystemRoot%\Profiles
profile is set to the default value. The default value for %SystemRoot%\Profiles
is in the following list:

- Local Administrator Group = Full Control
- Creator/Owner = Full Control
- Everyone = Read
- System = Full Control

If you have logged on before and are currently experiencing this issue, make sure
the folder with your user name contained in the %SystemRoot%\Profiles folder has
the following permissions:

  %User%=Full Control; Local Administrators Group=Full Control; System=Full
  Control

Additional query words:

======================================================================
Keywords          : kbenv 
Technology        : kbWinNTsearch kbWinNT400search kbWinNTSsearch kbWinNTS400search kbNTTermServ400 kbNTTermServSearch
Version           : winnt:4.0
Hardware          : x86
Issue type        : kbprb

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