KnowledgeBase Archive

An Archive of Early Microsoft KnowledgeBase Articles

View on GitHub

Q231604: Event ID 7023 When Server Service Does Not Start

Article: Q231604
Product(s): Microsoft Windows NT
Version(s): winnt:4.0,4.0 SP1,4.0 SP2,4.0 SP3,4.0 SP4
Operating System(s): 
Keyword(s): kbenv
Last Modified: 10-AUG-2001

-------------------------------------------------------------------------------
The information in this article applies to:

- Microsoft Windows NT Workstation versions 4.0, 4.0 SP1, 4.0 SP2, 4.0 SP3, 4.0 SP4 
-------------------------------------------------------------------------------

SYMPTOMS
========

When you start Windows NT Workstation, you may receive a message stating that at
least one service or driver attached to the system is not functioning. The event
log may contain the following event errors:

  Event ID: 7023
  Source: Service Control Manager
  Type: Error
  Description: The Server service terminated with the following error: A device
  attached to the system is not functioning.

  Event ID: 7001
  Source: Service Control Manager
  Type: Error
  Description: The Computer browser service depends on the server service which
  failed to start because of the following error: A device attached to the
  system is not functioning.

CAUSE
=====

These error messages can occur if the Server and Computer Browser services have
been set to Automatic Startup on a stand-alone computer that is not connected to
a network or does not have a network adapter installed.

RESOLUTION
==========

The prevent these errors message, change the Server and Computer Browser
services to Manual Startup:

1. Click Start, point to Settings, and then click Control Panel.

2. Double-click the Services icon.

3. In the list of installed services, click Computer Browser.

4. Click Startup.

5. Change the Startup Type to Manual, and then click OK.

6. In the list of installed services, click Server, and then click Startup.

7. Change the Startup Type to Manual, and then click OK.

8. Click Close.

9. Restart your computer.

MORE INFORMATION
================

For additional information, please see the following article in the Microsoft
Knowledge Base:

  Q151427 Server Service May Fail After Installing Network Card


To remove the Computer Browser and Server services:

1. Click Start, point to Settings, click Control Panel, and then double-click
  Network.

2. Click the Services tab, click Workstation, and then click Remove. When a
  dialog box asking if you want to continue appears, click Yes. Note that the
  Computer Browser service is removed because it depends on the Workstation
  service.

3. Click Server, click Remove, and then click Close.

Additional query words:

======================================================================
Keywords          : kbenv 
Technology        : kbWinNTsearch kbWinNTWsearch kbWinNTW400 kbWinNTW400search kbWinNT400search kbWinNTW400sp4 kbWinNTW400sp3 kbWinNTW400sp2 kbWinNTW400sp1
Version           : winnt:4.0,4.0 SP1,4.0 SP2,4.0 SP3,4.0 SP4
Issue type        : kbprb

=============================================================================

THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY.