KnowledgeBase Archive

An Archive of Early Microsoft KnowledgeBase Articles

View on GitHub

Q231517: MapPoint 2000: Graphics in Legend Are Jagged When You Print Map

Article: Q231517
Product(s): Microsoft Automap
Version(s): WINDOWS:
Operating System(s): 
Keyword(s): kb3rdparty kbprint kbimu
Last Modified: 14-SEP-2001

-------------------------------------------------------------------------------
The information in this article applies to:

- Microsoft MapPoint 2000 
-------------------------------------------------------------------------------

SYMPTOMS
========

When you print a map from Microsoft MapPoint 2000, the graphics in the legend on
the printed map may appear coarse or jagged.

CAUSE
=====

This behavior can occur if the Hewlett-Packard (HP) LaserJet 4Si is your default
printer.

RESOLUTION
==========

To resolve this issue, use one of the following methods.

Install and Use the HP LaserJet 4Si MX Printer Driver
-----------------------------------------------------

To do this:

1. Click Start, point to Settings, and then click Printers.

2. Double-click Add Printer, and then click Next.

3. Click "Local printer," and then click Next.

4. In the Manufacturers box, click HP.

5. In the Printers box, click HP LaserJet 4Si MX, and then click Next.

6. In the "Available ports" box, click the port your printer is connected to,
  and then click Next.

7. Under "Do you want your Windows-based programs to use this printer as the
  default printer," click No, and then click Next.

8. When you are prompted to print a test page, click "Yes (recommended)," and
  then click Finish.

9. When the test page is finished printing, click Yes.

10. Close the Printers window.

11. Use the HP LaserJet MX printer driver to print from MapPoint 2000. To do
  this:

  a. On the File menu, click Print.

  b. In the Name box, click HP LaserJet MX, and then click OK.

Disable Dithering on the HP LaserJet 4Si Printer
------------------------------------------------

To do this:

1. Click Start, point to Settings, and then click Printers.

2. Right-click the HP LaserJet 4Si printer, and then click Properties.

3. Click the Graphics tab.

4. Under Dithering, click None.

5. Click OK, and then close the Printers window.

MORE INFORMATION
================

The third-party products discussed in this article are manufactured by vendors
independent of Microsoft; we make no warranty, implied or otherwise, regarding
these products' performance or reliability.

Additional query words: mp2000 pixelated dithered

======================================================================
Keywords          : kb3rdparty kbprint kbimu 
Technology        : kbHomeProdSearch kbMapptSearch kbMapPoint2000
Version           : WINDOWS:
Issue type        : kbprb

=============================================================================

THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY.

Copyright Microsoft Corporation 1986-2002.