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Q231510: MapPoint 2000: Unable to Install from Novell NetWare File Server

Article: Q231510
Product(s): Microsoft Automap
Version(s): WINDOWS:
Operating System(s): 
Keyword(s): kb3rdparty kbnetwork kbsetup kbimu
Last Modified: 14-SEP-2001

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The information in this article applies to:

- Microsoft MapPoint 2000 
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SYMPTOMS
========

If you attempt to install Microsoft MapPoint 2000 from a remote directory on a
Novell NetWare file server, you receive the following error message:

  Couldn't find the Microsoft MapPoint 2000 CD-ROM on this machine. Verify that
  this CD is correctly inserted in your CD-ROM drive, then click OK (or click
  Cancel to exit the application).

CAUSE
=====

This behavior occurs because Novell NetWare does not support the Universal
Naming Convention (UNC).

RESOLUTION
==========

To work around this issue, map the remote directory as a network drive, and then
install MapPoint 2000 from the network drive.

MORE INFORMATION
================

The third-party products discussed in this article are manufactured by vendors
independent of Microsoft; we make no warranty, implied or otherwise, regarding
these products' performance or reliability.

Additional query words: mp2000 installation mount volume setup

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Keywords          : kb3rdparty kbnetwork kbsetup kbimu 
Technology        : kbHomeProdSearch kbMapptSearch kbMapPoint2000
Version           : WINDOWS:
Issue type        : kbprb

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