KnowledgeBase Archive

An Archive of Early Microsoft KnowledgeBase Articles

View on GitHub

Q231461: XADM: Moving Mailboxes to a Different Recipient Subcontainer

Article: Q231461
Product(s): Microsoft Exchange
Version(s): 4.0,5.0,5.5
Operating System(s): 
Keyword(s): 
Last Modified: 02-AUG-2001

-------------------------------------------------------------------------------
The information in this article applies to:

- Microsoft Exchange Server, versions 4.0, 5.0, 5.5 
-------------------------------------------------------------------------------

SUMMARY
=======

This article describes how to move mailboxes to a different recipient
subcontainer and to change the name of a recipient subcontainer or container.

NOTE: If you delete a mailbox in the original container, and then create a new
mailbox with the same name in a new container, the messages in the old mailboxes
are destroyed permanently.

MORE INFORMATION
================

By design, when you use the Move Mailbox functionality in the Microsoft Exchange
Server Administrator program, you cannot move a user to a different container on
the same server or a different server within the same site, and you cannot move
the user to a different site.

For additional information, click the article number below to view the article in
the Microsoft Knowledge Base:

  Q160179 XADM: How to Move a User to a Different Recipient Container


To move any number of mailboxes (for example, mailboxes from an entire department
to a new subcontainer) and to change the name of a subcontainer:

1. Start the Administrator program, and then click Directory Export on the Tools
  menu to export the individual subcontainer using either a custom .csv file
  created by Header.exe or using any of the following .csv files from the
  Exchange Server 4.0 CD-ROM:

   - Mailbox.csv (for mailboxes only)

   - Custom.csv (for custom recipients only)

   - Dl.csv (for distribution lists only)

2. Perform step one of the two-step Exmerge process to export the mail for the
  users in the subcontainer to individual .pst files.

3. If you are moving all the users in the subcontainer, delete the recipient
  subcontainer. If you are moving only part of the mailboxes out of the
  subcontainer, delete only the mailboxes within the subcontainer.

4. In the Administrator program, click the Exchange Server computer name,
  double-click the directory service in the right pane, and then click Update
  Now.

  Make sure the deletion has replicated throughout the site.

5. If the new subcontainer does not already exist, use the Administrator program
  to create the subcontainer or new container.

6. Edit the .csv file to change the name of the recipient subcontainer.

7. On the Tools menu, click Directory Import, and then use the .csv file to
  import the mailboxes into the proper subcontainer.

8. Perform step two of the two-step Exmerge process to import the mail from the
  .pst files back into the individual mailboxes.

NOTE: Test the directory import and export procedure on a recovery server first
before you perform it on a production server.

Exmerge.exe is available in Microsoft BackOffice Resource Kit version 3.0. The
latest version is available from Microsoft Product Support Services that is
located at the following Microsoft Web site:

  http://support.microsoft.com/directory/question.asp?sd=gn&fr=0

NOTE: Messages that are imported with Exmerge no longer have single instance
storage.

For additional information about directory import and export, the use of the
Exchange Server 4.0 .csv files, the use of the Header.exe tool, and ExMerge.exe,
click the article numbers below to view the articles in the Microsoft Knowledge
Base:

  Q155414 XADM: Bulk Import/Export FAQ

  Q169761 XADM: Sample CSVs Not Included on Exchange Server 5.0 or 5.5 CD

  Q265441 XADM: Some Questions and Answers About the Exmerge Utility

For additional information about how to move distribution lists between different
recipient containers, click the article number below to view the article in the
Microsoft Knowledge Base:

  Q258738 XADM: Moving Distribution List to Different Recipients Container

Additional query words:

======================================================================
Keywords          :  
Technology        : kbExchangeSearch kbExchange500 kbExchange550 kbExchange400 kbZNotKeyword2
Version           : :4.0,5.0,5.5
Issue type        : kbinfo

=============================================================================

THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY.

Copyright Microsoft Corporation 1986-2002.