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Q231330: IBM Client Access Causes STOP 0x0000001e

Article: Q231330
Product(s): Microsoft Windows NT
Version(s): 4.0; winnt:4.0
Operating System(s): 
Keyword(s): kbnetwork
Last Modified: 11-DEC-2001

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The information in this article applies to:

- Microsoft Windows Base Terminal Server, version 4.0 
- Microsoft Windows NT Server version 4.0, Terminal Server Edition 
- Microsoft Windows NT Server version 4.0 
- Microsoft Windows NT Workstation version 4.0 
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SYMPTOMS
========

When you run IBM AS/400 Client Access on your computer, you may receive the
following blue screen error message:

  STOP 0000001e : c0000005 eb063e87 00000000 00000010
  KMODE_EXCEPTION_NOT_HANDLED

NOTE: The parameters may vary depending on the configuration of the computer.

CAUSE
=====

This problem can occur if you have installed the following AS/400 Client Access
kernel mode driver:

  CwbRdr.sys Wed Feb 26 20:16:40 1997

RESOLUTION
==========

To resolve this issue, download and install the latest build of the AS/400
Client Access service packs (July 1997 and later.)

The service pack for this product can be downloaded from the following Ftp site:

  ftp://ftp.software.ibm.com/as400/products/clientaccess/win32/v3r1m2/servicepack/sf52313/sf52313.exe

The third-party products discussed in this article are manufactured by vendors
independent of Microsoft; we make no warranty, implied or otherwise, regarding
these products' performance or reliability.

Additional query words: 0x1e

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Keywords          : kbnetwork 
Technology        : kbWinNTsearch kbWinNTWsearch kbWinNTW400 kbWinNTW400search kbWinNT400search kbWinNTSsearch kbWinNTS400search kbWinNTS400 kbNTTermServ400 kbNTTermServSearch kbAudDeveloper kbWBTSearch kbWBTServ400
Version           : :4.0; winnt:4.0
Issue type        : kbprb

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