KnowledgeBase Archive

An Archive of Early Microsoft KnowledgeBase Articles

View on GitHub

Q231274: Macintosh Client Computer May Hang When Searching for Files

Article: Q231274
Product(s): Microsoft Windows NT
Version(s): winnt:4.0,4.0 SP1,4.0 SP2,4.0 SP3,4.0 SP4
Operating System(s): 
Keyword(s): kbnetwork
Last Modified: 10-AUG-2001

-------------------------------------------------------------------------------
The information in this article applies to:

- Microsoft Windows NT Server, Enterprise Edition versions 4.0, 4.0 SP4 
- Microsoft Windows NT Server versions 4.0, 4.0 SP1, 4.0 SP2, 4.0 SP3, 4.0 SP4 
-------------------------------------------------------------------------------

SYMPTOMS
========

When you search for files on a Macintosh client computer, the computer may
temporarily stop responding (hang). This behavior occurs even though the
CatSearch function is disabled on the Macintosh volume the client is searching.

CAUSE
=====

The Macintosh client may be running an AppleScript that requests a CatSearch,
even though the CatSearch function is disabled.

When the CatSearch function is disabled on a Macintosh volume, the information is
passed to Macintosh clients when volume parameters are passed, and the clients
do not search volumes by requesting a CatSearch. Instead, they perform an
Enumerate request. However, Macintosh clients can run an AppleScript that
overrides the information passed to the client so the client can request a
CatSearch.

RESOLUTION
==========

To resolve this issue, alter or remove the AppleScript.

MORE INFORMATION
================

You can verify whether or not the Macintosh client is using the CatSearch
function by performing a network trace during the slowness between the Macintosh
client and the Windows NT Server-based computer hosting the Macintosh volume.

REFERENCES
==========

For additional information, please see the following articles in the Microsoft
Knowledge Base:

  Q162189 Macintosh Clients May Hang Temporarily with Multiple Mac Volumes

  Q158796 Macintosh Clients Connected to WinNT Server Appear to Hang

Additional query words: SFM MAC

======================================================================
Keywords          : kbnetwork 
Component         : MAC Macintosh
Technology        : kbWinNTsearch kbWinNT400search kbWinNTSsearch kbWinNTSEntSearch kbWinNTSEnt400sp4 kbWinNTSEnt400 kbWinNTS400sp4 kbWinNTS400sp3 kbWinNTS400sp2 kbWinNTS400sp1 kbWinNTS400search kbWinNTS400
Version           : winnt:4.0,4.0 SP1,4.0 SP2,4.0 SP3,4.0 SP4
Hardware          : ALPHA MAC x86
Issue type        : kbprb

=============================================================================

THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY.