KnowledgeBase Archive

An Archive of Early Microsoft KnowledgeBase Articles

View on GitHub

Q230594: XWEB: Errors Inserting Attachments Using Outlook Web Access

Article: Q230594
Product(s): Microsoft Exchange
Version(s): WINDOWS:5.5
Operating System(s): 
Keyword(s): 
Last Modified: 22-JUN-2001

-------------------------------------------------------------------------------
The information in this article applies to:

- Microsoft Outlook Web Access, version 5.5 Service Packs 1, 2, 3 
- Microsoft Exchange Server, version 5.5 
-------------------------------------------------------------------------------

SYMPTOMS
========

If you attempt to insert an attachment in a message by using the Outlook Web
Access client, you may receive one of the following error messages:

  HTTP Error 405
  Method Not Allowed

  The method specified in the Request Line is not allowed for the resource
  identified by the request. Please ensure that you have the proper MIME type
  set up for the resource you are requesting.

  Please contact the server's administrator if this problem persists.

-or-

  HTTP Error 403
  403.1 Forbidden: Execute Access Forbidden
  This error can be caused if you try to execute a CGI, ISAPI, or other
  executable program from a directory that does not allow programs to be
  executed.

  Please contact the Web server's administrator if the problem persists.

If the Exchange Server computer is running the RTM build or Service Pack 1, this
error may not occur. The following error message may occur instead:

  Error 'ASP 0115'
  Unexpected error

  /vroot/page

  A trappable error occurred in an external object. The script cannot continue
  running.

CAUSE
=====

The permissions for the Exchange Server virtual directory in the Internet
Service Manager have been changed to something other than Execute (including
script).

RESOLUTION
==========

To resolve these errors, change the permissions on the Exchange Server virtual
directory back to Execute (including script) by performing the following steps:

1. Open the Internet Service Manager.

2. Open the tree for the Internet Information Server.

3. Open the tree for the default Web site.

4. Right-click the entry for Exchange, and click Properties from the shortcut
  menu.

5. On the Virtual Directory tab, change the permissions to Execute (including
  script).

MORE INFORMATION
================

The default permission for the Exchange Server Virtual Directory in the Internet
Service Manager is Execute (including script).

Additional query words: owa

======================================================================
Keywords          :  
Technology        : kbOutlookSearch kbOWASearch kbOWA550SP1 kbOWA550SP2 kbOWA550SP3
Version           : WINDOWS:5.5
Issue type        : kbprb

=============================================================================

THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY.