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Q230273: XWEB: OWA Creates English Special Folders During Logon

Article: Q230273
Product(s): Microsoft Exchange
Version(s): 5.5
Operating System(s): 
Keyword(s): exc55 EXC55SP3Fix kbExchange550preSP4fix kbExchange550sp4Fix
Last Modified: 06-AUG-2002

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The information in this article applies to:

- Microsoft Exchange Server, version 5.5 
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SYMPTOMS
========

If you use Microsoft Outlook Web Access to log on to a mailbox for the very
first time, the following folders are always created in English:

  Calendar, Journal, Tasks, Notes, Contacts

Only the standard Messaging Application Programming Interface (MAPI) folders are
localized, which are:

  Inbox, Outbox, Sent Items, Deleted Items

CAUSE
=====

Collaboration Data Objects (CDO) is not able to handle different languages. It
always uses English as default.

RESOLUTION
==========

To resolve this problem, obtain the latest service pack for Exchange Server
version 5.5. For additional information, click the following article number to
view the article in the Microsoft Knowledge Base:

  Q191014 XGEN: How to Obtain the Latest Exchange Server 5.5 Service Pack


For additional information on how to download the update for this problem, click
the article number below to view the article in the Microsoft Knowledge Base:

  Q289606 XGEN: Exchange Server 5.5 Post-Service Pack 4 Collaboration Data
  Objects Fixes Available

STATUS
======

Microsoft has confirmed that this is a problem in Exchange Server version 5.5
SP2. This problem was first corrected in Exchange Server 5.5 Service Pack 4.


MORE INFORMATION
================

There is a new registry setting that can be set to select one of the following
languages:

  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\MSExchangeWeb\Parameters

The new value is called: DefaultLCIDForCDO1, type: REG_DWORD

The value for this is the Local ID (LCID) that the Outlook Web Access clients use
and want their Outlook folder names in. For example, for Japanese Outlook Web
Access clients, this value should be set to 0x0411. The legal values for this
are listed below:

  0x0409: //English (US)
  0x0809: //English (Britain)
  0x1009: //English (Canada)
  0x1409: //English (New Zealand)
  0x0C09: //English (Australia)
  0x1809: //English (Ireland)
  0x1C09: //English (South Africa)
  0x2009: //English (Jamaica)
  0x2409: //English (Caribbean)

  0x040C: //French (Standard)
  0x080C: //French (Belgium)
  0x100C: //French (Switzerland)
  0x0C0C: //French (Canada)
  0x140C: //French (Luxembourg)

  0x0407: //German (Standard)
  0x0807: //German (Switzerland)
  0x0C07: //German (Austria)
  0x1007: //German (Luxembourg)
  0x1407: //German (Liechtenstein)

  0x0411: //Japanese

  0x080A: //Spanish (Mexico)
  0x040A: //Spanish (Traditional)
  0x0C0A: //Spanish (Modern)


To install the fix, perform the following steps on the computer where Outlook Web
Access is installed:

1. Stop the Microsoft Internet Information Server (IIS).

2. Replace Cdo.dll under <Winroot>\System32.

3. Add the above registry key and value.

4. Restart IIS.

After that, every client logging on for the first time gets the folder names in
the language chosen by the registry key.

Additional query words: cdo dll

======================================================================
Keywords          : exc55 EXC55SP3Fix kbExchange550preSP4fix kbExchange550sp4Fix 
Technology        : kbExchangeSearch kbExchange550 kbZNotKeyword2
Version           : :5.5
Issue type        : kbbug
Solution Type     : kbfix

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