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Q229804: Service Pack Appears to Extract Font Files Only

Article: Q229804
Product(s): Microsoft Windows NT
Version(s): winnt:4.0 SP4
Operating System(s): 
Keyword(s): kbenv kbui kbWinNT4sp6fix
Last Modified: 10-AUG-2001

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The information in this article applies to:

- Microsoft Windows NT Server version 4.0, Terminal Server Edition 
- Microsoft Windows NT Workstation version 4.0 SP4 
- Microsoft Windows NT Server version 4.0 SP4 
- Microsoft Windows NT Server, Enterprise Edition version 4.0 SP4 
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SYMPTOMS
========

When you extract one of the following files from the Windows NT Service Pack 4
CD-ROM, or from the Internet, it may appear that the only file extracted are
font files:

- Sp4alpha.exe
- Sp4i386.exe
- Sp5alpha.exe
- Sp5i386.exe

CAUSE
=====

This issue can occur for any of the following reasons:

- You are viewing the files over a network connection.
- You used the /X command line switch to extract one of the files listed in the
  Symptoms section of this article.

RESOLUTION
==========

Windows NT Server or Workstation 4.0
------------------------------------

To resolve this problem, obtain the latest service pack for Windows NT 4.0. For
additional information, please see the following article in the Microsoft
Knowledge Base:

  Q152734 How to Obtain the Latest Windows NT 4.0 Service Pack


Windows NT Server 4.0, Terminal Server Edition
----------------------------------------------

To resolve this problem, obtain the latest service pack for Windows NT Server
4.0, Terminal Server Edition. For additional information, please see the
following article in the Microsoft Knowledge Base:

  Q152734 How to Obtain the Latest Windows NT 4.0 Service Pack


STATUS
======

Microsoft has confirmed this to be a problem in the Microsoft products that are
listed at the beginning of this article. This problem was first corrected in
Windows NT Server version 4.0, Terminal Server Edition Service Pack 6.

Additional query words: nt4sp4 nt4sp5

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Keywords          : kbenv kbui kbWinNT4sp6fix 
Technology        : kbWinNTsearch kbWinNTWsearch kbWinNTW400search kbWinNT400search kbWinNTW400sp4 kbWinNTSsearch kbWinNTSEntSearch kbWinNTSEnt400sp4 kbWinNTS400sp4 kbWinNTS400search kbNTTermServ400 kbNTTermServSearch
Version           : winnt:4.0 SP4
Issue type        : kbprb

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