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Q229764: Err Msg: "System error 87 has occured." On Alpha Computers

Article: Q229764
Product(s): Microsoft Windows NT
Version(s): winnt:4.0
Operating System(s): 
Keyword(s): kbWinNT400sp5fix
Last Modified: 20-MAY-2002

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The information in this article applies to:

- Microsoft Windows NT Server version 4.0 
- Microsoft Windows NT Server, Enterprise Edition version 4.0 
- Microsoft Windows NT Workstation version 4.0 
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SYMPTOMS
========

When you type the following command at an MS-DOS command prompt on a computer
running Windows NT with an Alpha processor

NET PRINT //SERVER PrintJobID# /delete

the following error message is displayed:

  System error 87 has occured. The parameter is incorrect.

Error 87 can be any of the following:

  End of tape (end of tape when not expected). From device: name
  [QIC117]
  Use a different tape.

  Error 87 occurred adding user ' user name '. User information:
  [PORTUAS]

  Error 87 indicates that PortUAS encountered an invalid parameter. The user
  accounts database may be corrupted.
  Contact technical support.

  Error 87 occurred changing user ' user name '. User information:
  [PORTUAS]

  Error 87 indicates that PortUAS encountered an invalid parameter. The user
  accounts database may be corrupted.
  Contact technical support.

  Error Adding Adapter Information To The Registry

RESOLUTION
==========

To resolve this problem, obtain the latest service pack for Windows NT 4.0 or
the individual software update. For information on obtaining the latest service
pack, please go to:

- http://www.microsoft.com/Windows/ServicePacks/

-or-

- Q152734 How to Obtain the Latest Windows NT 4.0 Service Pack

For information on obtaining the individual software update, contact Microsoft
Product Support Services. For a complete list of Microsoft Product Support
Services phone numbers and information on support costs, please go to the
following address on the World Wide Web:

  http://support.microsoft.com/default.aspx?scid=fh;EN-US;CNTACTMS


STATUS
======

Microsoft has confirmed this to be a problem in the Microsoft products that are
listed at the beginning of this article. This problem was first corrected in
Windows NT version 4.0 Service Pack 5.

Additional query words:

======================================================================
Keywords          : kbWinNT400sp5fix 
Technology        : kbWinNTsearch kbWinNTWsearch kbWinNTW400 kbWinNTW400search kbWinNT400search kbWinNTSsearch kbWinNTSEntSearch kbWinNTSEnt400 kbWinNTS400search kbWinNTS400
Version           : winnt:4.0
Issue type        : kbbug
Solution Type     : kbfix

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