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Q229729: XWEB: Inetinfo.exe Stops Running During Anonymous MAPI Logon

Article: Q229729
Product(s): Microsoft Exchange
Version(s): WINDOWS:5.5
Operating System(s): 
Keyword(s): EXC55SP3Fix
Last Modified: 22-JUN-2001

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The information in this article applies to:

- Microsoft Outlook Web Access, version 5.5 
- Microsoft Exchange Server, version 5.5 
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SYMPTOMS
========

Inetinfo.exe may stop running when Outlook Web Access attempts to establish an
anonymous Messaging Application Programming Interface (MAPI) connection to the
directory.


RESOLUTION
==========

To resolve this problem, obtain the latest service pack for Exchange Server
version 5.5. For additional information, please see the following article in the
Microsoft Knowledge Base:

  Q191014 XGEN: How to Obtain the Latest Exchange Server 5.5 Service Pack

STATUS
======

Microsoft has confirmed this to be a problem in Microsoft Outlook Web Access
version 5.5.
This problem was first corrected in Exchange Server 5.5 Service Pack 3.


Additional query words: log on

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Keywords          : EXC55SP3Fix 
Technology        : kbOutlookSearch kbOWASearch kbOWA550
Version           : WINDOWS:5.5
Issue type        : kbbug
Solution Type     : kbnofix

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