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Q229462: SystemSoft HotSwap Test Causes Problems with CardBus Adapter

Article: Q229462
Product(s): Microsoft Windows NT
Version(s): winnt:4.0 SP4
Operating System(s): 
Keyword(s): kb3rdparty kbhw kbWinNT400sp5fix kbHardware
Last Modified: 08-MAY-2002

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The information in this article applies to:

- Microsoft Windows NT Workstation version 4.0 SP4 
- Microsoft Windows NT Server version 4.0 SP4 
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SYMPTOMS
========

When you use the SystemSoft software to perform a HotSwap test with a CardBus
network adapter in a computer running Microsoft Windows NT 4.0 Service Pack 4,
the computer may become unstable and may ultimately stop responding (hang).

This problem occurs with various CardBus network adapters, and does not occur
with Service Pack 3 for Windows NT 4.0.

RESOLUTION
==========

To resolve this problem, obtain the latest service pack for Windows NT 4.0. For
additional information, please see the following article in the Microsoft
Knowledge Base:

  Q152734 How to Obtain the Latest Windows NT 4.0 Service Pack

STATUS
======

Microsoft has confirmed this to be a problem in the Microsoft products that are
listed at the beginning of this article. This problem was first corrected in
Windows NT 4.0 Service Pack 5.

MORE INFORMATION
================

To run the HotSwap test, start the SystemSoft CardWizard, click Wizard, and then
run the HotSwap test.

The third-party products discussed in this article are manufactured by vendors
independent of Microsoft; we make no warranty, implied or otherwise, regarding
these products' performance or reliability.

Additional query words: PCMCIA crash

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Keywords          : kb3rdparty kbhw kbWinNT400sp5fix kbHardware 
Technology        : kbWinNTsearch kbWinNTWsearch kbWinNTW400search kbWinNT400search kbWinNTW400sp4 kbWinNTSsearch kbWinNTS400sp4 kbWinNTS400search
Version           : winnt:4.0 SP4
Hardware          : ALPHA x86
Issue type        : kbbug
Solution Type     : kbfix

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