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Q229323: Err Msg: The Client Could Not Connect to Terminal Server

Article: Q229323
Product(s): Microsoft Windows NT
Version(s): 4.0
Operating System(s): 
Keyword(s): kbenv kberrmsg kbtool
Last Modified: 11-DEC-2001

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The information in this article applies to:

- Microsoft Windows NT Server version 4.0, Terminal Server Edition 
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SYMPTOMS
========

When you try to connect to Windows NT Server 4.0, Terminal Server Edition, you
may receive the following error message:

  The client could not connect to Terminal Server. The server may be too busy.
  Please try connecting later.

CAUSE
=====

This issue can occur if the RDP-TCP connection type is disabled.

RESOLUTION
==========

To resolve this issue, enable the RDP-TCP connection type on the server. To do
this, follow these steps:

1. Click Start, point to Settings, and then click Control Panel.

2. Double-click Administrative Tools, and then double-click Terminal Server
  Configuration.

3. Right-click on "RDP-Tcp connection", then go to All Tasks and click Enable
  Connection.

4. Close the Terminal Server Configuration, and then close Control Panel.

MORE INFORMATION
================

RDP is the protocol Windows NT Server 4.0, Terminal Server Edition uses to
connect to client computers.
A Citrix Metaframe ICA client may connect to Windows NT Server 4.0, Terminal
Server Edition even with RDP-TCP disabled.

Additional query words:

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Keywords          : kbenv kberrmsg kbtool 
Technology        : kbWinNTsearch kbWinNT400search kbWinNTSsearch kbWinNTS400search kbNTTermServ400 kbNTTermServSearch
Version           : :4.0
Issue type        : kbprb

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