KnowledgeBase Archive

An Archive of Early Microsoft KnowledgeBase Articles

View on GitHub

Q229314: XFOR: cc:Mail Migration Fails; PO Name Has Non-AlphaNumeric Char

Article: Q229314
Product(s): Microsoft Exchange
Version(s): winnt:5.5
Operating System(s): 
Keyword(s): exc55 EXC55SP3Fix
Last Modified: 30-SEP-1999

-------------------------------------------------------------------------------
The information in this article applies to:

- Microsoft Exchange Server, version 5.5 
-------------------------------------------------------------------------------


SYMPTOMS
========

When attempting to migrate a Lotus cc:Mail Post Office using the Microsoft
Exchange Migration Wizard, messages are not migrated properly and the following
error message is visible in Event Viewer:

  EventID: 1004
  Source: MSExchangeMig
  Description:
  ccMail Export.exe error exporting user 'username' bad parameters on the
  command line. Error with call to the ms-dos version of cc:mailexport.exe. See
  document 'Migrating from lotus ccmail' for more information about Command
  line 'export /P ******** /BATCH /N "username" /Dpath of ccdata directory
  /DATE /1 /files /macbin2 /itemsize /folder /msgs /all /atc:\temp\s5k.2

CAUSE
=====

The Lotus cc:Mail Post Office name contains one or more non-alphanumeric
characters. Microsoft Exchange Migration Wizard uses the name of the Lotus
cc:Mail Post Office when creating a directory to hold migration files. Because
some non-alphanumeric characters are valid under Win32 naming conventions, but
invalid under standard 16-bit naming conventions, Lotus cc:Mail Import.exe and
Export.exe utilities are unable to access the directory created using the Lotus
cc:Mail Post Office name.

RESOLUTION
==========

To resolve this problem, obtain the latest service pack for Exchange Server
version 5.5. For additional information, please see the following article in the
Microsoft Knowledge Base:

  Q191014 XGEN: How to Obtain the Latest Exchange Server 5.5 Service Pack

The English version of this fix should have the following file attributes or
later:

Component: Migration

+--------------------------+
| File name   | Version    | 
+--------------------------+
| Mlmig32.dll | 5.5.2606.0 | 
+--------------------------+


STATUS
======

Microsoft has confirmed this to be a problem in Microsoft Exchange Server
version 5.5. This problem was first corrected in Exchange Server 5.5 Service
Pack 3.

Additional query words:

======================================================================
Keywords          : exc55 EXC55SP3Fix 
Technology        : kbExchangeSearch kbExchange550 kbZNotKeyword2
Version           : winnt:5.5
Issue type        : kbbug
Solution Type     : kbfix

=============================================================================

THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY.

Copyright Microsoft Corporation 1986-2002.