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Q228807: Dr Watson Error After Installing Application on Terminal Server

Article: Q228807
Product(s): Microsoft Windows NT
Version(s): winnt:4.0 SP4
Operating System(s): 
Keyword(s): 
Last Modified: 11-DEC-2001

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The information in this article applies to:

- Microsoft Windows NT Server version 4.0 SP4, Terminal Server Edition 
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SYMPTOMS
========

Following the installation of a program, your computer running Windows NT 4.0
Terminal Server encounters an access violation in Termsrv.exe. After this access
violation, users are unable to connect to the Terminal Server computer.

This behavior occurs only when your computer running Windows NT Terminal Server
has more than 100 installed applications which have each registered uninstall
information in subkeys of the following registry location:

  HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Uninstall


RESOLUTION
==========

To resolve this problem, obtain the latest service pack for Windows NT Server
4.0, Terminal Server Edition. For additional information, please see the
following article in the Microsoft Knowledge Base:

  Q152734 How to Obtain the Latest Windows NT 4.0 Service Pack


STATUS
======

Microsoft has confirmed this to be a problem in Windows NT Server 4.0, Terminal
Server Edition. This problem was first corrected in Windows NT Server 4.0,
Terminal Server Edition, Service Pack 5.

Additional query words: 4.00 tse wts uninstall watcher av

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Keywords          :  
Technology        : kbWinNTsearch kbWinNT400search kbWinNTSsearch kbWinNTS400search kbNTTermServ400sp4 kbNTTermServSearch
Version           : winnt:4.0 SP4
Hardware          : ALPHA x86
Issue type        : kbbug
Solution Type     : kbfix

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