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Q228534: XFOR: DBCS Attachment Name Disappears When Sending a Mail by Mea

Article: Q228534
Product(s): Microsoft Exchange
Version(s): winnt:5.5 SP2
Operating System(s): 
Keyword(s): exc55sp2 EXC55SP3Fix
Last Modified: 01-OCT-1999

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The information in this article applies to:

- Microsoft Exchange Server, version 5.5 SP2 
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SYMPTOMS
========

When you send a message with double-byte character set (DBCS) attachment name to
a Lotus cc:Mail post office (PO) using the Microsoft Exchange Connector for
Lotus cc:Mail (CCMC), the DBCS attachment name disappears. If you use
single-byte character set (SBCS) attachment name instead of DBCS, the attachment
name is kept correctly.

CAUSE
=====

Exchange Server 5.5 Service Pack 1 CCMC kept DBCS attachment names correctly.
However Exchange Server 5.5 Service Pack 2 CCMC breaks the behavior.

RESOLUTION
==========

To resolve this problem, obtain the latest service pack for Exchange Server
version 5.5. For additional information, please see the following article in the
Microsoft Knowledge Base:

  Q191014 XGEN: How to Obtain the Latest Exchange Server 5.5 Service Pack

The English version of this fix should have the following file attributes or
later:

Component: Connector for Lotus cc:Mail

+------------------------+
| File name | Version    | 
+------------------------+
| Ccmc.exe  | 5.5.2598.0 | 
+------------------------+
| Ccmsg.dll | 5.5.2598.0 | 
+------------------------+


STATUS
======

Microsoft has confirmed this to be a problem in Microsoft Exchange Server
version 5.5 Service Pack 2. This problem was first corrected in Exchange Server
5.5 Service Pack 3.

Additional query words: QFE Lost

======================================================================
Keywords          : exc55sp2 EXC55SP3Fix 
Technology        : kbExchangeSearch kbZNotKeyword2 kbExchange550SP2
Version           : winnt:5.5 SP2
Issue type        : kbbug
Solution Type     : kbfix

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