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Q227989: STOP 0x0000000A Error Message Caused by Fcascsi.sys Driver

Article: Q227989
Product(s): Microsoft Windows NT
Version(s): winnt:4.0
Operating System(s): 
Keyword(s): kb3rdparty kbenv kbhw kbsetup kbHardware
Last Modified: 11-JUN-2002

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The information in this article applies to:

- Microsoft Windows NT Server version 4.0 
- Microsoft Windows NT Server version 4.0, Terminal Server Edition 
- Microsoft Windows NT Workstation version 4.0 
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IMPORTANT: This article contains information about modifying the registry. Before you modify the registry, make sure to back it up and make sure that you understand how to restore the registry if a problem occurs. For information about how to back up, restore, and edit the registry, click the following article number to view the article in the Microsoft Knowledge Base:

  Q256986 Description of the Microsoft Windows Registry

SYMPTOMS
========

In Windows NT, you may receive the following error message:

  STOP 0x0000000A (0x<nnnnnnnn>, 0x00000008, 0x00000000, 0x801db9ed)

where <nnnnnnnn> is a random series of numbers.

CAUSE
=====

This issue can occur if the Fcascsi.sys file is running on your computer.

RESOLUTION
==========

WARNING: If you use Registry Editor incorrectly, you may cause serious problems
that may require you to reinstall your operating system. Microsoft cannot
guarantee that you can solve problems that result from using Registry Editor
incorrectly. Use Registry Editor at your own risk.
To resolve this issue, follow these steps:

1. Create an emergency repair disk. Click Start, click Run, type "rdisk /s"
  (without the quotation marks) in the Open box, and then click OK.

2. Use the Regedt32.exe program to edit the following registry key

  HKEY_LOCAL_MACHINE/SYSTEM/CURRENT_CONTROL_SET/SERVICES/FCA_SCSI/PARAMETERS/DEVICE<n>

where <n> is number from 0 to 4.

Edit the registry key to contain the following values:

  

  Value                Value Data
  ---------------------------------------------------------------------- 
  DriverParameter      SCSI 1 32 4 125 64 LPORT 8 128 1 16 4096 0xFFFFFF
                    (REG_SZ)
  MaximumLogicalUnit   0x08 (hex)
  NumberOfRequests     0x40 (hex)

3. Quit Regedt32.exe, and then restart your computer.

MORE INFORMATION
================

The Fcascsi.sys drivers modified 12/98 or earlier are known to exhibit this
behavior. For more information about the Fcascsi.sys driver, contact EMC
Technical Support. The third-party products discussed in this article are
manufactured by vendors independent of Microsoft; we make no warranty, implied
or otherwise, regarding these products' performance or reliability.


Additional query words:

======================================================================
Keywords          : kb3rdparty kbenv kbhw kbsetup kbHardware 
Technology        : kbWinNTsearch kbWinNTWsearch kbWinNTW400 kbWinNTW400search kbWinNT400search kbWinNTSsearch kbWinNTS400search kbWinNTS400 kbNTTermServ400 kbNTTermServSearch
Version           : winnt:4.0
Hardware          : x86
Issue type        : kbprb
Solution Type     : kbfix

=============================================================================

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