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Q227010: SMS: Site Comp Mgr Fails to Install/Uninstall a Component; Sitec

Article: Q227010
Product(s): Microsoft Systems Management Server
Version(s): winnt:2.0
Operating System(s): 
Keyword(s): kbsms200 kbsms200bug
Last Modified: 10-JUL-1999

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The information in this article applies to:

- Microsoft Systems Management Server version 2.0 
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SYMPTOMS
========

The Systems Management Server Service SMS_Site_Component_Manager may fail to
install and or uninstall a component.

The Sitecomp.log will show information similar to the following:

  Starting bootstrap operations...  
  $$<SMS_SITE_COMPONENT_MANAGER>
  <Fri Mar 26 10:43:41.547 1999 Eastern Standard Time><thread=281 (0x119)>
  Component file list item in the install map for component SMS_INBOX_MANAGER_ASSISTANT does not contain Srvboot.exe.  
  $$<SMS_SITE_COMPONENT_MANAGER><Fri Mar 26 10:43:41.547 1999 Eastern Standard Time><thread=281 (0x119)>
  Bootstrap operations aborted.  $$<SMS_SITE_COMPONENT_MANAGER>
  <Fri Mar 26 10:43:41.547 1999 Eastern Standard Time><thread=281 (0x119)>

CAUSE
=====

The Install.map (in the root of the Systems Management Server install directory)
is missing information from the component file list.

WORKAROUND
==========

Contact Product Support Services (PSS) for assistance in modifying the
Install.map file.


STATUS
======

Microsoft has confirmed this to be a problem in Systems Management Server
version 2.0. This problem has been corrected in the latest U.S. service pack for
Systems Management Server version 2.0. For information on obtaining the service
pack, query on the following word in the Microsoft Knowledge Base (without the
spaces):

  S E R V P A C K

Additional query words: prodsms

======================================================================
Keywords          : kbsms200 kbsms200bug 
Technology        : kbSMSSearch kbSMS200
Version           : winnt:2.0
Issue type        : kbbug

=============================================================================

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