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Q226908: SMS: Distribute Software Wizard GPF in particular Internal Envir

Article: Q226908
Product(s): Microsoft Systems Management Server
Version(s): winnt:2.0
Operating System(s): 
Keyword(s): kbsms200 kbsms200bug kbsms120 kbsms120bug
Last Modified: 08-MAY-2002

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The information in this article applies to:

- Microsoft Systems Management Server version 2.0 
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SYMPTOMS
========

While using the Systems Management Server Distribute Software Wizard it is
possible for an error to be generated similar to the following:

  Wizard internal error: invalid WBEM ExecMethod result. Please exit the
  Wizard.

The following error message displays next:

  Win32 Exception in MMC Admin UI! WIN32 Exception : ACCESS_VIOLATION
  Description : The thread tried to read from or write to a virtual address for
  which it does not have the appropriate access. Entry Point : CWnd::WindowProc
  Operation : WM_NOTIFY Command Line: C:\WINNT\System32\mmc.exe
  "D:\SMS\bin\i386\sms.msc" "mmc.exe "%1" "%2" "%3" "%4" "%5" "%6" "%7" "%8" _"
  "" "" "" "" "" "" "" Trace : MMF Build Info : SMS 2.0 Beta (1239)

Select OK. The following error message appears:

  Win32 Exception in MMC Admin UI! WIN32 Exception : ACCESS_VIOLATION
  Description : The thread tried to read from or write to a virtual address for
  which it does not have the appropriate access. Entry Point :
  CComponentDataImp::Command Operation : Command Line:
  C:\WINNT\System32\mmc.exe "D:\SMS\bin\i386\sms.msc" "mmc.exe "%1" "%2" "%3"
  "%4" "%5" "%6" "%7" "%8" _" "" "" "" "" "" "" "" Trace : MMF Build Info : SMS
  2.0 Beta (1239)

An error similar to the following may also be generated and the Microsoft
Management Console (MMC) must be shutdown:

  The instruction at "0x203a3754" referenced memory at "0x00000000". The memory
  could not be "read".


STATUS
======

Microsoft has confirmed this to be a problem in Systems Management Server
version 2.0. This problem has been corrected in the latest U.S. service pack for
Systems Management Server version 2.0. For information on obtaining the service
pack, query on the following word in the Microsoft Knowledge Base (without the
spaces):

  S E R V P A C K

Additional query words: prodsms advertisement package program collection gpf crash exit

======================================================================
Keywords          : kbsms200 kbsms200bug kbsms120 kbsms120bug 
Technology        : kbSMSSearch kbSMS200
Version           : winnt:2.0
Issue type        : kbbug
Solution Type     : kbfix

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