KnowledgeBase Archive

An Archive of Early Microsoft KnowledgeBase Articles

View on GitHub

Q226866: SMS: SMSMAN32 Does Not Find SMSLOGON Point on First Attempt

Article: Q226866
Product(s): Microsoft Systems Management Server
Version(s): 2.0
Operating System(s): 
Keyword(s): kbsms200 kbsms200bug
Last Modified: 06-AUG-2002

-------------------------------------------------------------------------------
The information in this article applies to:

- Microsoft Systems Management Server version 2.0 
-------------------------------------------------------------------------------

SYMPTOMS
========

The Systems Management Installation Wizard (SMSMan.exe) fails to find a logon
point on the first attempt if both of the following conditions are true:

- You are running SMSMan.Exe on a 32-bit client.

- The server logon name contains extended characters.

WORKAROUND
==========

To work around this issue, follow these steps:

1. Type the server name, and then click Next.

2. The first attempt results in an error message; click OK to clear the error
  message.

3. Click Next again.

You should now experience a successful logon.

STATUS
======

Microsoft has confirmed that this is a problem in Systems Management Server
version 2.0.

MORE INFORMATION
================

If your Systems Management Server configuration has extended characters in its
NetBios name, the Automatic Find feature does not work as expected. If you run
SMSMan.exe from the SMSLOGON point of your site at
\\<servername>\smslogon\x86.bin\00000409\, the Systems Management
Installation Wizard starts properly.

After the wizard is running, click Next. Select "Specify installation location",
provide the name of the server with the SMSLOGON point in the form of
\\<servername>, and then click Next. The wizard returns the following
error message:

  The wizard was unable to locate a Systems Management Server.

Click OK to clear the error message. Re-enter the installation location. Click
Next again. This attempt should be successful.

Additional query words: prodsms

======================================================================
Keywords          : kbsms200 kbsms200bug 
Technology        : kbSMSSearch kbSMS200
Version           : :2.0
Issue type        : kbbug

=============================================================================

THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY.