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Q226865: SMS: Ping Tool Button Is Not Available in Remote Control Session

Article: Q226865
Product(s): Microsoft Systems Management Server
Version(s): 2.0
Operating System(s): 
Keyword(s): kbsms200 kbsms200bug
Last Modified: 06-AUG-2002

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The information in this article applies to:

- Microsoft Systems Management Server version 2.0 
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SYMPTOMS
========

The Ping Tool button may not be available (appears dimmed) when a remote control
session is first started.

WORKAROUND
==========

To work around this issue, open a command prompt to perform the ping test.

STATUS
======

Microsoft has confirmed this to be a problem in Systems Management Server
version 2.0.

MORE INFORMATION
================

Environments Affected
---------------------

Servers: Microsoft Windows NT 4.0 Service Pack 4 Japanese version

Clients: Microsoft Windows NT 4.0 Service Pack 4 Japanese Alpha and <x>86
versions


Additional query words: prodsms

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Keywords          : kbsms200 kbsms200bug 
Technology        : kbSMSSearch kbSMS200
Version           : :2.0
Issue type        : kbbug

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