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Q226806: SMS: Windows 3.11 Client Shows Incorrect Remote Control Status

Article: Q226806
Product(s): Microsoft Systems Management Server
Version(s): winnt:2.0
Operating System(s): 
Keyword(s): kbsms200 kbsms200bug
Last Modified: 27-OCT-2000

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The information in this article applies to:

- Microsoft Systems Management Server version 2.0 
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SYMPTOMS
========

The high-security indicator on a Microsoft Windows 3.11 Systems Management
Server (SMS) 2.0 client may indicate that it is being remote controlled even
when it is not.

CAUSE
=====

During remote control of a Windows 3.11 client, if the client's network
connectivity is lost, the high-security indicator may remain red, indicating
that the client is still being remote controlled.

WORKAROUND
==========

To work around this behavior, re-establish the network connection and remote
control session.

STATUS
======

Microsoft has confirmed this to be a problem in Systems Management Server 2.0.


Additional query words: prodsms

======================================================================
Keywords          : kbsms200 kbsms200bug 
Technology        : kbSMSSearch kbSMS200
Version           : winnt:2.0
Issue type        : kbbug

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