KnowledgeBase Archive

An Archive of Early Microsoft KnowledgeBase Articles

View on GitHub

Q226477: LineGatherDigits May Cause Memory Leak in Tapisrv.exe

Article: Q226477
Product(s): Microsoft Windows NT
Version(s): winnt:4.0
Operating System(s): 
Keyword(s): kbWinNT400sp5fix
Last Modified: 08-MAY-2002

-------------------------------------------------------------------------------
The information in this article applies to:

- Microsoft Windows NT Server version 4.0 
-------------------------------------------------------------------------------

SYMPTOMS
========

Any program that uses the lineGatherDigits Telephony API to collect digits on a
specified call may cause a small memory leak. For example, a program that
implements a menu-driven voice response system might use the lineGatherDigits
API to gather the choices (digits) typed in by remote parties.

CAUSE
=====

This behavior occurs every time the lineGatherDigits API is called. Each time
the API is called, 16 bytes of process heap leak in Tapisrv.exe.

RESOLUTION
==========

To resolve this problem, obtain the latest service pack for Windows NT 4.0. For
additional information, please see the following article in the Microsoft
Knowledge Base:

  Q152734 How to Obtain the Latest Windows NT 4.0 Service Pack


STATUS
======

Microsoft has confirmed this to be a problem in Windows NT Server version 4.0.
This problem was first corrected in Windows NT 4.0 Service Pack 5.

Additional query words: SP5

======================================================================
Keywords          : kbWinNT400sp5fix 
Technology        : kbWinNTsearch kbWinNT400search kbWinNTSsearch kbWinNTS400search kbWinNTS400
Version           : winnt:4.0
Hardware          : ALPHA x86
Issue type        : kbbug
Solution Type     : kbfix

=============================================================================

THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY.