Q226328: XWEB: OWA Crash in CDOHTML!CTableView::IsSameAs
Article: Q226328
Product(s): Microsoft Exchange
Version(s): winnt:5.5
Operating System(s):
Keyword(s): exc55 EXC55SP3Fix
Last Modified: 30-SEP-1999
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The information in this article applies to:
- Microsoft Exchange Server, version 5.5
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SYMPTOMS
========
After you apply Service Pack 2 for Microsoft Exchange Server 5.5, Outlook Web
Access (OWA) may stop and produce the following Drwtsn32.log:
Application exception occurred:
App: Inetinfo.DBG (pid=333)
When: 4/8/1997 @ 15:27:56.295
Exception number: c0000005 (access violation)
CAUSE
=====
OWA stops responding (crashes) trying to render a custom view.
RESOLUTION
==========
To resolve this problem, obtain the latest service pack for Exchange Server
version 5.5. For additional information, please see the following article in the
Microsoft Knowledge Base:
Q191014 XGEN: How to Obtain the Latest Exchange Server 5.5 Service Pack
The English version of this fix should have the following file attributes or
later:
Component: OWA
+--------------------------+
| File name | Version |
+--------------------------+
| Cdohtml.dll | 5.5.2585.0 |
+--------------------------+
STATUS
======
Microsoft has confirmed this to be a problem in Microsoft Exchange Server
version 5.5 Service Pack 2. This problem was first corrected in Exchange Server
5.5 Service Pack 3.
MORE INFORMATION
================
The stack trace created will appear as:
FramePtr RetAddr Param1 Param2 Param3 Function Name<BR/>
06b9f9b4 0532f9b8 00000000 766f6094 057c92d0 CDOHTML!CTableView::IsSameAs+0x97({...})<BR/>
06b9f9e8 7676562f 057c92d0 0000004c 00000004 CDOHTML!??1type_info@@UAE@XZ+0x14c4<BR/>
06b9fa78 052de282 00167724 057c92d0 0000013d 0x7676562f<BR/>
06b9faa4 05300ab7 057c92d0 0000013d 6b641458 CDOHTML!CComTypeInfoHolder::Invoke+0x52({...})<BR/>
06b9facc 6b60d1e1 057c92d0 0000013d 6b641458 CDOHTML!Invoke+0x37({...})<BR/>
06b9fb54 6b60d42f 04b05c60 057c92d0 0000013d VBSCRIPT!InvokeDispatch+0x145<BR/>
06b9fb78 6b603d8e 04b05c60 057c92d0 0000013d VBSCRIPT!InvokeByName+0x41<BR/>
0697e994 00610053 0065006d 00730041 00000000 VBSCRIPT!CScriptRuntime::Run+0x17bc<BR/>
Additional query words:
======================================================================
Keywords : exc55 EXC55SP3Fix
Technology : kbExchangeSearch kbExchange550 kbZNotKeyword2
Version : winnt:5.5
Issue type : kbbug
Solution Type : kbfix
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