Q226114: SMS: Ads Fail when Sent to Win9x Users in More than 10 Groups
Article: Q226114
Product(s): Microsoft Systems Management Server
Version(s): winnt:2.0
Operating System(s):
Keyword(s): kbsms200 kbsms200bug kbSoftwareDist
Last Modified: 06-AUG-2002
-------------------------------------------------------------------------------
The information in this article applies to:
- Microsoft Systems Management Server version 2.0
-------------------------------------------------------------------------------
SYMPTOMS
========
Windows 95 and Windows 98 users do not receive advertisements made to user
groups if the user belongs to 11 or more global user groups.
An example of a successful advertisement (ODPWnt9X.log on a Windows 95 client
computer under <windir>\Ms\Sms\Logs) may look like the following:
===================
TEST : **AddOffers**~
TEST : Local path "C:\WIN95\MS\SMS\clicomp\SWDist32\CAP\"~
TEST : First Site is "KRP"~
TEST : **MergeAll**~
TEST : **MergeOffers**~
TEST : First Site is "KRP"~
TEST : Store site code "KRP"~
TEST : User Group is "OPALSHOP\DOMAIN USERS"~
TEST : Lookup: "OPALSHOP\DOMAIN USERS"~
TEST : Record 1 "OPALSHOP\SMS TESTERS"~
TEST : Record 0 "OPALSHOP\MMCUsers"~
TEST : User Group is "OPALSHOP\DOMAIN ADMINS"~
TEST : Lookup: "OPALSHOP\DOMAIN ADMINS"~
TEST : Record 1 "OPALSHOP\SMS TESTERS"~
TEST : Record 0 "OPALSHOP\MMCUsers"~
TEST : User Group is "OPALSHOP\SMS ADMINS"~
TEST : Lookup: "OPALSHOP\SMS ADMINS"~
TEST : Record 1 "OPALSHOP\SMS TESTERS"~
TEST : Record 0 "OPALSHOP\MMCUsers"~
TEST : User Group is "OPALSHOP\SMS TESTERS"~
TEST : Lookup: "OPALSHOP\SMS TESTERS"~
TEST : Record 1 "OPALSHOP\SMS TESTERS"~
TEST : Found "KRPPFPTH.INS"~
TEST : Record: "KRP20003,KRP00011~~"~
TEST : User Group is "(null)"~
TEST : **LoadOffers**~
TEST : First Site is "KRP"~
TEST : Translate Offer TestApp~
==============================
The User Group is "(null)" entry is normal and it should only occur after all the
user groups have been evaluated.
In an unsuccessful advertisement, the user groups are not be evaluated and the
only entry seen is the User Group is "(null)" entry.
CAUSE
=====
The buffer size allocated to evaluate groups is not large enough for more than
10 groups.
WORKAROUND
==========
To resolve this problem, obtain the latest service pack for Systems Management
Server 2.0. For additional information, click the following article number to
view the article in the Microsoft Knowledge Base:
Q236325 SMS: How to Obtain the Latest Systems Management Server 2.0 Service
Pack
STATUS
======
Microsoft has confirmed that this is a problem in Systems Management Server 2.0.
This problem was first corrected in Systems Management Server 2.0 Service Pack
Service Pack 1.
Additional query words: prodsms sms20 swdist
======================================================================
Keywords : kbsms200 kbsms200bug kbSoftwareDist
Technology : kbSMSSearch kbSMS200
Version : winnt:2.0
Issue type : kbbug
Solution Type : kbfix
=============================================================================
THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY.
Copyright Microsoft Corporation 1986-2002.