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Q225212: Err Msg: STOP 0x0000000a Caused by Tcpip.sys on SP4 Computer

Article: Q225212
Product(s): Microsoft Windows NT
Version(s): winnt:4.0,4.0 SP4
Operating System(s): 
Keyword(s): kbWinNT400sp5fixkbfixlist
Last Modified: 16-MAY-2002

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The information in this article applies to:

- Microsoft Windows NT Server versions 4.0, 4.0 SP4 
- Microsoft Windows NT Workstation versions 4.0, 4.0 SP4 
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SYMPTOMS
========

Your computer running Windows NT 4.0 Service Pack 4 may stop responding (hang)
and display the following STOP error message on a blue screen:

  STOP 0x0000000a (0x00000006, 0x00000002, 0x00000000, 0xf1e63c2e)
  IRQL_NOT_LESS_OR_EQUAL

NOTE: The fourth parameter may be different depending on your computer's
configuration.

CAUSE
=====

This problem occurs because TCP is sending 1 byte more than AFD is sending,
which causes the error message to be displayed.

RESOLUTION
==========

To resolve this problem, obtain the latest service pack for Windows NT 4.0 or
the individual software update. For information on obtaining the latest service
pack, please go to:

- http://www.microsoft.com/windows/servicepacks/

-or-

- Q152734 How to Obtain the Latest Windows NT 4.0 Service Pack

For information on obtaining the individual software update, contact Microsoft
Product Support Services. For a complete list of Microsoft Product Support
Services phone numbers and information on support costs, please go to the
following address on the World Wide Web:

  http://support.microsoft.com/default.aspx?scid=fh;EN-US;CNTACTMS


STATUS
======

Microsoft has confirmed this to be a problem in Windows NT 4.0. This problem was
first corrected in Windows NT 4.0 Service Pack 5.


Additional query words:

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Keywords          : kbWinNT400sp5fix kbfixlist
Technology        : kbWinNTsearch kbWinNTWsearch kbWinNTW400 kbWinNTW400search kbWinNT400search kbWinNTW400sp4 kbWinNTSsearch kbWinNTS400sp4 kbWinNTS400search kbWinNTS400
Version           : winnt:4.0,4.0 SP4
Hardware          : ALPHA x86
Issue type        : kbprb
Solution Type     : kbfix

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