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Q225095: Spooler Rollup Fix to Address Memory Leaks

Article: Q225095
Product(s): Microsoft Windows NT
Version(s): 4.0 SP4
Operating System(s): 
Keyword(s): 
Last Modified: 08-MAY-2002

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The information in this article applies to:

- Microsoft Windows NT Server version 4.0 SP4 
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SYMPTOMS
========

The spooler service may leak private bytes and handles.

CAUSE
=====

This rollup fix was backported from fixes made in the Windows NT 4.0 version.
For additional information about Win32spl.dll, please see the following article
in the Microsoft Knowledge Base:

  Q224345 Spooler Service May Leak Private Bytes Attempting to Close a Remote
  Printer

For additional information about Lprmon.dll, please see the following article in
the Microsoft Knowledge Base:

  Q223791 Spooler Service LPR Monitor Leaks Memory With Each Event 2004 Error

For additional information about Localspl.dll, please see the following article
in the Microsoft Knowledge Base:

  Q223863 Spooler Service May Leak Memory Attempting to Close Print Processor

RESOLUTION
==========

A supported fix is now available from Microsoft, but it is only intended to
correct the problem described in this article and should be applied only to
systems experiencing this specific problem. This fix may receive additional
testing at a later time, to further ensure product quality. Therefore, if you
are not severely affected by this problem, Microsoft recommends that you wait
for the next Windows NT 4.0 service pack that contains this fix.

To resolve this problem immediately, contact Microsoft Product Support Services
to obtain the fix. For a complete list of Microsoft Product Support Services
phone numbers and information about support costs, please go to the following
address on the World Wide Web:

  http://support.microsoft.com/default.aspx?scid=fh;EN-US;CNTACTMS

NOTE: In special cases, charges that are normally incurred for support calls may
be canceled, if a Microsoft Support Professional determines that a specific
update will resolve your problem. Normal support costs will apply to additional
support questions and issues that do not qualify for the specific update in
question.

The English version of this fix should have the following file attributes or
later:

  Date       Time     Size      File name      Platform
  -----------------------------------------------------
  03/31/99   08:00P   145,168   Localspl.dll   x86
  03/17/99   06:33P    21,776   Lprmon.dll     x86
  03/11/99   05:21P    79,120   Win32spl.dll   x86



NOTE: The server must be running Windows NT 4.0 Service Pack 4 or later to
install these hotfixes.

STATUS
======

Microsoft has confirmed this to be a problem in Windows NT 4.0.

MORE INFORMATION
================

The following article refers to an RPC hotfix that is not specific to the
Spooler service, but should should also be considered.

  Q225094 RPC Named Pipe Server Application Encounters Invalid Handle
  Exceptions


Additional query words:

======================================================================
Keywords          :  
Technology        : kbWinNTsearch kbWinNT400search kbWinNTSsearch kbWinNTS400sp4 kbWinNTS400search
Version           : :4.0 SP4
Hardware          : ALPHA x86
Issue type        : kbbug
Solution Type     : kbfix

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