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Q225088: Services.exe Problems When You Try to View Log Files

Article: Q225088
Product(s): Microsoft Windows NT
Version(s): winnt:4.0,4.0 SP4
Operating System(s): 
Keyword(s): kbenv kberrmsg kbtool kbui kbWinNT400sp5fix
Last Modified: 16-MAY-2002

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The information in this article applies to:

- Microsoft Windows NT Server versions 4.0, 4.0 SP4 
- Microsoft Windows NT Workstation versions 4.0, 4.0 SP4 
- Microsoft Windows NT Server, Enterprise Edition versions 4.0, 4.0 SP4 
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SYMPTOMS
========

When you try to view logs associated with the Windows NT 4.0 Event Viewer
program, Services.exe may stop responding (hang) or it may generate an access
violation error message.

RESOLUTION
==========

To resolve this problem, obtain the latest service pack for Windows NT version
4.0 or the individual software update. For information on obtaining the latest
service pack, please go to:

- http://www.microsoft.com/windows/servicepacks/

-or-

- Q152734 How to Obtain the Latest Windows NT 4.0 Service Pack

For information on obtaining the individual software update, contact Microsoft
Product Support Services. For a complete list of Microsoft Product Support
Services phone numbers and information on support costs, please go to the
following address on the World Wide Web:

  http://support.microsoft.com/default.aspx?scid=fh;EN-US;CNTACTMS


STATUS
======

Microsoft has confirmed this to be a problem in Windows NT version 4.0. This
problem was first corrected in Windows NT 4.0 Service Pack 5.

Additional query words:

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Keywords          : kbenv kberrmsg kbtool kbui kbWinNT400sp5fix 
Technology        : kbWinNTsearch kbWinNTWsearch kbWinNTW400 kbWinNTW400search kbWinNT400search kbWinNTW400sp4 kbWinNTSsearch kbWinNTSEntSearch kbWinNTSEnt400sp4 kbWinNTSEnt400 kbWinNTS400sp4 kbWinNTS400search kbWinNTS400
Version           : winnt:4.0,4.0 SP4
Issue type        : kbbug
Solution Type     : kbfix

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