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Q225064: SMS: INVMAC Software Inventory Performance Decreases Over Time

Article: Q225064
Product(s): Microsoft Systems Management Server
Version(s): winnt:1.2
Operating System(s): 
Keyword(s): kbsms120 kbsms120bug kbInventory
Last Modified: 08-MAY-2002

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The information in this article applies to:

- Microsoft Systems Management Server version 1.2 
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SYMPTOMS
========

As more files are added to the hard disk drive of an Apple Macintosh computer,
the total scan time for software inventory may increase as expected. However,
the deletion of files from the hard disk does not decrease the total scan time.

RESOLUTION
==========

A supported fix is now available from Microsoft, but it is only intended to
correct the problem described in this article and should be applied only to
systems experiencing this specific problem. This fix may receive additional
testing at a later time, to further ensure product quality. Therefore, if you
are not severely affected by this problem, Microsoft recommends that you wait
for the next Systems Management Server service pack that contains this fix.

To resolve this problem immediately, contact Microsoft Product Support Services
to obtain the fix. For a complete list of Microsoft Product Support Services
phone numbers and information about support costs, please go to the following
address on the World Wide Web:

  http://support.microsoft.com/default.aspx?scid=fh;EN-US;CNTACTMS

NOTE: In special cases, charges that are normally incurred for support calls may
be canceled, if a Microsoft Support Professional determines that a specific
update will resolve your problem. Normal support costs will apply to additional
support questions and issues that do not qualify for the specific update in
question.

The English version of this fix should have the following file attributes or
later:

  Date     Time         Size     File name      Platform
  -------------------------------------------------------

  4/1/99   3:16pm      162,314   Invmac.hcomp   Macintosh 

NOTE: Due to file dependencies, the most recent hotfix or feature that contains
the above files may also contain additional files.



STATUS
======

Microsoft has confirmed this to be a problem in Systems Management Server
version 1.2.

MORE INFORMATION
================

To install the hotfix, you must use Hdecomp.exe (found in the Support directory
of the Systems Management Server 1.2 CD). Expand the file to a user
authentication module (UAM) volume, and place it in the
Site.srv\Maincfg.box\Client.src\Mac.bin directory on each site server. Macintosh
clients must run the Systems Management Server Installer script to get the
updated INVMAC file.

The following syntax shows how to use Hdecomp:

  Hdecomp <source> <destination>

The uncompressed INVMAC has a the following file attributes when viewed from the
Macintosh:

  Date      Time      Version     Size     File name    
  --------------------------------------------------

  2/25/99   12:22pm   1.2.8      161,588   Invmac

NOTE: The performance gained by the hotfix may differ in various environments.


Additional query words: prodsms mac

======================================================================
Keywords          : kbsms120 kbsms120bug kbInventory 
Technology        : kbSMSSearch kbSMS120
Version           : winnt:1.2
Issue type        : kbbug
Solution Type     : kbfix

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