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Q225056: SMS: PCMSVC32 Runs a Job After Expired Date

Article: Q225056
Product(s): Microsoft Systems Management Server
Version(s): winnt:1.2
Operating System(s): 
Keyword(s): kbsms120 kbsms120bug kbPCM
Last Modified: 06-AUG-2002

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The information in this article applies to:

- Microsoft Systems Management Server version 1.2 
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SYMPTOMS
========

The Package Command Manager service (PCMSVC32) may run a job even after the
expired date has passed.

RESOLUTION
==========

A supported fix is now available from Microsoft, but it is only intended to
correct the problem that is described in this article. Only apply it to systems
that are experiencing this specific problem. This fix may receive additional
testing. Therefore, if you are not severely affected by this problem, Microsoft
recommends that you wait for the next Systems Management Server service pack
that contains this fix.

To resolve this problem immediately, contact Microsoft Product Support Services
to obtain the fix. For a complete list of Microsoft Product Support Services
phone numbers and information about support costs, visit the following Microsoft
Web site:

  http://support.microsoft.com/default.aspx?scid=fh;EN-US;CNTACTMS

NOTE: In special cases, charges that are ordinarily incurred for support calls
may be canceled if a Microsoft Support Professional determines that a specific
update will resolve your problem. The usual support costs will apply to
additional support questions and issues that do not qualify for the specific
update in question.

The English version of this fix should have the following file attributes or
later:

  Date      Time            Size    File name      Platform
  ----------------------------------------------------------------
  
  1/28/99   3:31pm        453,904   Pcmwin16.exe   x86
  1/28/99   3:30pm        468,912   Pcmwin32.exe   x86
  1/28/99   3:30pm        269,280   Pcmsvc32.exe   x86
  1/28/99   3:31pm      1,173,264   Pcmwin32.exe   Alpha
  1/28/99   3:33pm        798,480   Pcmsvc32.exe   Alpha

NOTE: Due to file dependencies, the most recent hotfix or feature that contains
the above files may also contain additional files.



STATUS
======

Microsoft has confirmed this to be a problem in Systems Management Server
version 1.2.

MORE INFORMATION
================


To install the hotfix, perform the following steps on the Systems Management
Server site server:

1. Replace the Pcmsvc32.exe file in the
  <SMS_root>\Site.srv\<Platform>.bin directory with the hotfixed
  version.

2. Reset the site. This is required for the updated file to be copied to all
  servers managed by the Site Configuration Manager. Windows NT Workstation
  computers running PCMSVC32 can be updated using RSERVICE.

3. Replace the Pcmwin16.exe file in the
  <SMS_root>\Site.srv\Maincfg.box\Client.src\<Platform>.bin
  directory with the hotfixed version.

4. Replace the Pcmwin32.exe file in the
  <SMS_root>\Site.srv\Maincfg.box\Client.src\<Platform>.bin
  directory with the hotfixed version.

5. Maintenance Manager will replicate the updated file to the Systems Management
  Server logon servers on its next work cycle. To update the clients running
  PCMWIN, either manually run Upgrade.bat on each client or follow the
  instructions in the following article in the Microsoft Knowledge Base:

  Q166771 SMS: How to Force Site-Wide Client Updates

Additional query words: prodsms pcmsvc pcm win svc

======================================================================
Keywords          : kbsms120 kbsms120bug kbPCM 
Technology        : kbSMSSearch kbSMS120
Version           : winnt:1.2
Issue type        : kbbug
Solution Type     : kbfix

=============================================================================

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