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Q225011: XADM: Error c1037996 Installing Exchange Server 5.5 on Cluster

Article: Q225011
Product(s): Microsoft Exchange
Version(s): winnt:5.5
Operating System(s): 
Keyword(s): exc55
Last Modified: 21-AUG-1999

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The information in this article applies to:

- Microsoft Exchange Server, version 5.5 
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SYMPTOMS
========

If you run the Microsoft Exchange Server 5.5 Setup program on a Microsoft
Cluster Server for the first node, you may receive the following error message:

  Setup has detected that you are not running a set of Windows NT related fixes
  required for clustering to work with Microsoft Exchange Server.

  Microsoft Exchange Server Setup ID no: c1037996

CAUSE
=====

You need additional Microsoft Windows NT files to support Exchange Server on a
Microsoft Cluster Server.

WORKAROUND
==========

To workaround this issue perform one of the following:

- Apply the set of Windows NT post-Service Pack 3 (English) fixes for Microsoft
  Cluster Server from the following FTP location:

  ftp://ftp.microsoft.com/bussys/winnt/winnt-public/fixes/usa/NT40/hotfixes-postSP3/roll-up/cluster/

  -or-

- Apply Windows NT Service Pack 4 from the following FTP location:

  ftp://ftp.microsoft.com/bussys/winnt/winnt-public/fixes/usa/NT40/ussp4

Additional query words: MSCS, clustering

======================================================================
Keywords          : exc55 
Technology        : kbExchangeSearch kbExchange550 kbZNotKeyword2
Version           : winnt:5.5
Issue type        : kbprb

=============================================================================

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