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Q224437: Problems Installing Exchange Server to Long Folder Name

Article: Q224437
Product(s): Windows for Workgroups and Windows NT Networking Issues
Version(s): winnt:4.0,4.0a,4.5,5.0,5.5
Operating System(s): 
Keyword(s): kbenv kberrmsg kbui
Last Modified: 13-JUN-2001

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The information in this article applies to:

- Microsoft Exchange Server, versions 4.0, 5.0, 5.5 
- the operating system: Microsoft Windows NT 4.0 
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SYMPTOMS
========

When you try to install Exchange Server, you may receive one or more of the
following error messages:

   - Error - Cannot access folder name of folder.

   - A fatal error has occurred. Check that you have sufficient memory and disk
  space.

   - Setup was interrupted.

Also, some services may not start after Setup finishes.

CAUSE
=====

This problem can occur because Exchange Server must be installed to a folder
with a name of less than 50 characters.

RESOLUTION
==========

To work around this problem, install Exchange Server to a folder with a name of
less than 50 characters.

STATUS
======

Microsoft has confirmed this to be a problem in the Microsoft products that are
listed at the beginning of this article.

Additional query words: smallbiz bof 4.00 4.50

======================================================================
Keywords          : kbenv kberrmsg kbui 
Technology        : kbOSWinSearch kbOSWinNT400 kbExchangeSearch kbExchange500 kbExchange550 kbExchange400 kbZNotKeyword2 kbOSWinNTSearch
Version           : winnt:4.0,4.0a,4.5,5.0,5.5
Issue type        : kbbug
Solution Type     : kbnofix

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