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Q224327: XCON: Inetinfo Stops with ASP Event 5 in CDO!EcDecompressData

Article: Q224327
Product(s): Microsoft Exchange
Version(s): winnt:5.5
Operating System(s): 
Keyword(s): EXC55SP3Fix
Last Modified: 08-MAY-2002

-------------------------------------------------------------------------------
The information in this article applies to:

- Microsoft Exchange Server, version 5.5 
-------------------------------------------------------------------------------


SYMPTOMS
========

The Inetinfo process may stop responding (crash) with Active Server Pages (ASP)
Event ID 5. The text of the error message is:

  Error: Unexpected error

CAUSE
=====

If correct symbols are installed, the call stack looks like the following:

FramePtr  RetAddr   Param1   Param2   Param3   Function Name
045ff4fc  6f0ae317  10d01408 000007de 10cb9008 CDO!EcDecompressData+0x1b8
045ff518  6f0d3782  00000000 10cb9008 0000066f CDO!EcHandleCompression+0x157
045ff560  6f0b301a  0000067f 00046c00 045ff584 CDO!TFILE::EcRead+0x1c2({...})
045ff584  6f0b316a  00000000 045ff5b0 045ff5aa CDO!IDXND::EcInstallChild+0x4a
045ff5bc  6f0b5d0a  045ff614 05bc97f8 045ff624 CDO!IDXND::EcSearchObject+0x8a
045ff5ec  6f0b7572  00000000 045ff614 05bc97f8 CDO!IDXRT::EcSearchTree+0x5a
045ff618  6f0b9144  05bc97f8 00000000 00000000 CDO!IDXRT::EcLoadObj+0x62
045ff660  6f0b902b  00000000 00000001 045ff6cc CDO!IDXRT::EcGetRestrictedRows+0x114
045ff678  6f0bf7e1  05bc97b8 00000001 045ff6cc CDO!IDXRT::EcGetRows+0x1b
045ff6d4  6f0bb8c7  00000000 05bc9780 00000000 CDO!BUSYMT::EcNextBusyItem+0x121
045ff774  6f0bb7eb  00000000 00000000 17cbe140 CDO!BUSYMT::EcGetNextInstance+0x77
045ff79c  6f0baedd  00000000 0000000a 7fffffff CDO!BUSYMT::EcReloadTable+0x36b
045ff7bc  6f08e502  7fffffff 045ff7e8 00000000 CDO!BUSYMT::EcGetRows+0xcd
045ff800  6fa9acd1  0d989868 7fffffff 00000000 CDO!CMTableOnSTable::QueryRows+0x92
045ff828  01c265a1  00000000 00000000 17e426a8 MAPI32!HrQueryAllRows+0x131
045ff894  01c25b50  045ff8d0 00000001 0000000b CDOHTML!CCalendarView::HrReadAppointments+0x1d1({...})
045ff9ac  766f6094  17e425f8 045f400c 045ffb5c CDOHTML!CCalendarView::RenderEvents+0x1d0({...}, {...})
045ffa78  01c1e282  05b70554 17e425f8 00000140 0x766f6094
045ffaa4  01c40b77  17e425f8 00000140 6b641458 CDOHTML!CComTypeInfoHolder::Invoke+0x52({...})
045ffacc  6b60d1e1  17e425f8 00000140 6b641458 CDOHTML!Invoke+0x37({...})
00000800  00000000  00000000 00000000 00000000 0x6b60d1e1

RESOLUTION
==========

To resolve this problem, obtain the latest service pack for Exchange Server
version 5.5. For additional information, please see the following article in the
Microsoft Knowledge Base:

  Q191014 XGEN: How to Obtain the latest Exchange Server 5.5 Service Pack

The English version of this fix should have the following file attributes or
later:

Component: CDO

+------------------------+
| File name | Version    | 
+------------------------+
| Cdo.dll   | 5.5.2579.0 | 
+------------------------+


STATUS
======

Microsoft has confirmed this to be a problem in Microsoft Exchange Server
version 5.5 service pack 3. This problem was first corrected in Exchange Server
5.5 Service Pack 3.

Additional query words: cdo calender inetinfo asp 5

======================================================================
Keywords          : EXC55SP3Fix 
Technology        : kbExchangeSearch kbExchange550 kbZNotKeyword2
Version           : winnt:5.5
Issue type        : kbbug
Solution Type     : kbfix

=============================================================================

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