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Q224207: S&T 2000: Circles Around Direction Arrows Are Transparent

Article: Q224207
Product(s): Microsoft Automap
Version(s): WINDOWS:
Operating System(s): 
Keyword(s): kbenv kbprint kbimu
Last Modified: 07-SEP-2001

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The information in this article applies to:

- Microsoft Expedia Streets and Trips 2000 
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SYMPTOMS
========

If you use a black-and-white printer to print turn-by-turn maps for a route in
Microsoft Expedia Streets and Trips 2000, the circles around the direction
arrows on the turn-by-turn maps may be transparent. This can make it difficult
to read or recognize the arrows on the map.

CAUSE
=====

This behavior can occur if the following conditions are true:

- You are running Expedia Streets and Trips 2000 on a Microsoft Windows
  95/98-based computer.

- You are not using a PostScript printer driver to print the map.

RESOLUTION
==========

To resolve this issue, use one of the following methods.

Install a PostScript Printer Driver
-----------------------------------

If your printer supports PostScript printing, install a PostScript driver for
your printer. For information about how to install printer drivers in Windows,
click Start, click Help, click the Index tab, type "printer setup" (without the
quotation marks), and then click Display.

Print the Map Using Raster Graphics
-----------------------------------

To print the map using raster graphics, use the following steps.

NOTE: This method only changes the printer settings for one print job. To
permanently change the printer settings, follow the instructions in the "More
Information" section of this article.

1. On the File menu in Expedia Streets and Trips 2000, point to Print, and then
  click Map Or Driving Directions.

2. Under Print, click Driving Directions, and then click With Turn-By-Turn Maps.

3. In the Name box under Printer, click the printer you want to use, and then
  click Properties.

4. On the Graphics tab, click Use Raster Graphics, and then click OK.

5. Click OK to print the map.

STATUS
======

Microsoft has confirmed this to be a problem in Microsoft Expedia Streets and
Trips 2000.

MORE INFORMATION
================

To permanently configure the printer to print raster graphics, follow these
steps:

1. Click Start, point to Settings, and then click Printers.

2. Right-click the printer you want to use, and then click Properties.

3. On the Graphics tab, click Use Raster Graphics, and then click OK.

4. Close the Printers window.

Additional query words: multi media mm amap auto-map invisible missing

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Keywords          : kbenv kbprint kbimu 
Technology        : kbHomeProdSearch kbExpediaSearch kbExpediaStreets2000
Version           : WINDOWS:
Issue type        : kbbug
Solution Type     : kbpending

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