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Q224182: Encarta 99: Cannot Play Some Animations Listed in the Pinpointer

Article: Q224182
Product(s): Microsoft Home Multimedia Titles
Version(s): WINDOWS:
Operating System(s): 
Keyword(s): kbui kburl kbimu
Last Modified: 25-JUN-2000

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The information in this article applies to:

- Microsoft Encarta Encyclopedia 99 
- Microsoft Encarta Reference Suite 99 
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SYMPTOMS
========

If you click a topic marked with an animation icon in the Pinpointer in
Microsoft Encarta Encyclopedia 99, the animation may not be played.

CAUSE
=====

This behavior can occur if the topic is not located on the Encarta CD-ROM.

STATUS
======

Microsoft has confirmed this to be a problem in Microsoft Encarta Encyclopedia
99.

MORE INFORMATION
================

Any media topic that is not located on the Encarta CD-ROM is marked with an
animation icon in the Pinpointer. However, most topics marked with an animation
icon in the Pinpointer are located on the Encarta CD-ROM.

If you want to report a specific topic with which this issue occurs, use the form
located on the following Microsoft Web site:

  http://support.microsoft.com/support/feedback


Additional query words: multi multi-media media mm filmstrip find list index enc99

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Keywords          : kbui kburl kbimu 
Technology        : kbHomeProdSearch kbHomeMMsearch kbEncartaSearch kbEncartaEncycSearch kbEncartaEnCyc1999 kbEncartaReference99
Version           : WINDOWS:
Issue type        : kbbug
Solution Type     : kbpending

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