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Q223391: XADM: OOF Messages Received Even When OOF Option is Disabled

Article: Q223391
Product(s): Microsoft Exchange
Version(s): winnt:5.5
Operating System(s): 
Keyword(s): exc55 EXC55SP3Fix
Last Modified: 23-OCT-2000

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The information in this article applies to:

- Microsoft Exchange Server, version 5.5 
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SYMPTOMS
========

When you send mail to a mailbox which may have the Out of Office notification
enabled or disabled, one or more of the following symptoms may be experienced:

- An Out of Office message is received for every message sent to the mailbox.

- Multiple Out of Office messages are received when sending mail to the
  mailbox.

- An Out of Office message is received regardless of the current setting of Out
  of Office notification.

RESOLUTION
==========

To resolve this problem, obtain the latest service pack for Exchange Server
version 5.5. For additional information, please see the following article in the
Microsoft Knowledge Base:

  Q191014 XGEN: How to Obtain the latest Exchange Server 5.5 Service Pack

The English version of this fix should have the following file attributes or
later:

Component: Administrator

+----------------------+
| File name | Version  | 
+----------------------+
| Admin.exe | 5.5.2584 | 
+----------------------+



STATUS
======

Microsoft has confirmed this to be a problem in Microsoft Exchange Server
version 5.5. This problem was first corrected in Exchange Server 5.5 Service
Pack 3.

MORE INFORMATION
================

In addition to obtaining the file listed above, the following steps must be
performed to correct the problem:

1. From within the Microsoft Exchange Server Administrator program, select the
  mailbox currently experiencing the problems outlined above.

2. On the Tools menu, click Clean Mailbox.

3. Click Custom Message Types, and then type "OOFRULES" (without the quotation
  marks).

4. Click OK.

Additional query words:

======================================================================
Keywords          : exc55 EXC55SP3Fix 
Technology        : kbExchangeSearch kbExchange550 kbZNotKeyword2
Version           : winnt:5.5
Issue type        : kbbug
Solution Type     : kbfix

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