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Q222956: AV When Adding Demand-dial Interfaces in RRAS Admin

Article: Q222956
Product(s): Microsoft Windows NT
Version(s): winnt:4.0
Operating System(s): 
Keyword(s): kbWinNT400sp5fix
Last Modified: 08-MAY-2002

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The information in this article applies to:

- Microsoft Routing and Remote Access Service Update for Windows NT Server version 4.0, on platform(s):
   - the hardware: DEC Alpha 
   - the hardware: Intel x86 
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SYMPTOMS
========

When you add demand-dial interfaces in the Microsoft Routing and RAS
Administrator tool, a c0000005 access violation error message may be displayed
in the Mprapi.dll module.

CAUSE
=====

This problem occurs after you create demand-dial interfaces where the option to
create a local user was selected. This problem may appear after an undetermined
number of connections.


RESOLUTION
==========

To resolve this problem, obtain the latest service pack for Windows NT 4.0. For
additional information, please see the following article in the Microsoft
Knowledge Base:

  Q152734 How to Obtain the Latest Windows NT 4.0 Service Pack


STATUS
======

Microsoft has confirmed this to be a problem in Windows NT 4.0. This problem was
first corrected in Windows NT version 4.0 Service Pack 5.

Additional query words: RRAS DOD

======================================================================
Keywords          : kbWinNT400sp5fix 
Technology        : kbAudDeveloper kbRRASNTSearch
Version           : winnt:4.0
Hardware          : ALPHA x86
Issue type        : kbbug
Solution Type     : kbfix

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